The Chicago Tribune informs us that the quick-service industry publication QSR Magazine ranks fast food restaurants based on the follwoing drive-through attributes: speed of service, order accuracy, menu board appearance, and speaker clarity. Chick-fil-A is apparently unstoppable, stealing the top spot for the sixth time in seven years.
drive thru
Fake McDonald's Letter Is Totally Fake, Burger Pusher Confirms
By 10.1.09
Mickey D’s down under wants everyone to know that the parody McDonald’s letter making the rounds is indeed prankaliscious. Corporate Communications Manager Bronwyn Stubbs writes:
(Parody) New Profit Center For Australian McDonald's: Fraud?
By 10.1.09
Note: This memo is a parodic spoof.
Burger King Drive-Thru Workers Try To Cheat The Timer System
By 8.17.09
If an employee of Burger King or other fast-food drive-throughs ever asks you to back up before pulling forward, they’re most likely attempting to re-set the timer sensors so it appears you’re being served faster.
Hey, Who Took A Bite Out Of My Cheeseburger?
By 6.16.09
Jesus and his family stopped at the drive-thru window of a newly opened Sonic in Wilkes-Barre, Penn. on their way home from a shopping trip. When they got home and opened their bags, Jesus noticed something weird about his bacon cheeseburger. Part of it was missing.
Don't Hack Into The Taco Bell Drive Thru And Yell Obscenities At Customers
By 2.18.09
Sure, we have to admit that it’s kind of funny, but our official position is that you should not use your immense technological skills to modify a radio to broadcast on the Taco Bell drive thru‘s frequency. Sadly, we did not get this important message out to two teenagers in Sedalia, Mo.
Why Won't Checkers/Rally's Make Their Nutrition Information Available?
By 7.9.08
When we posted our Ultimate Fast Food Nutrition Guide a few months ago, a couple readers pointed out that Checkers/Rally’s, the chrome and neon double drive-thru hamburger joint, has refused to provide nutrition information to customers for years.
Steak 'N Shake Manager Denies Drive-Thru Service To Deaf Mother
By 1.27.08
A Steak ‘N Shake manager refused to serve Karen Putz, a deaf mother of three, after she asked to place her order at the drive-thru window as allowed by the Americans with Disabilities Act. The manager claimed it was “policy” to force Karen to order like any other customer:
“You’ll have to drive around again so I can take your order through the speaker,” the guy said.
Upcoming Technology in Fast Food Drive-Thrus
By 1.30.06
CNN has an article up, explaining the cutting-edge technological battle between the fast food chains: drive-thru automation. It will surprise none who have experienced the annoyance of trying to order a cheeseburger through a fuzzy, warbling speaker from an anonymous immigrant on the other end that the strategy these companies are banking on is absolutely clueless. What will companies like Burger King and Wendy’s be doing to guarantee a better drive-thru experience for you, the consumer? One: outsource your order to call centers, possibly in India. Two: use computer programs that guess your upcoming order.
