Less than a month after Carnival Cruise Line received the official go-ahead for crises from the United States to Cuba, the company’s May start date could be delayed. [More]
delays
Delta Flight Delayed After E-Cigarette Ignites In Passenger’s Carry-On Bag
By 3.17.16
We’ve heard of passengers getting caught lighting up traditional cigarettes in airplane lavatories, but on a recent Delta Air Lines flight, an e-cigarette ignited itself in a passenger’s carry-on bag, causing the flight to be delayed. [More]
Alaska Airlines Gives Passengers $100 Credit After Flight Disrupted By Drunk Traveler
By 3.16.16
When a flight is diverted to deal with a disruptive passenger, those left on the plane often receive little, if anything, in the way of compensation for the delay. But travelers on a recently interrupted Alaska Airlines flight received a financial apology from the airline. [More]
Airlines Offering Fee Waivers After Winter Weather Snarls Flights
By 2.24.16
High winds and an impending snowstorm have brought a number of delays and cancellations to air travel into and out of Chicago airports today. As a result, many airlines are now offering to waive fees for travelers seeking to change their plans. [More]
Why Has My New Chevy Truck Been Sitting In A Toledo Rail Station For Two Months?
By 2.18.16
Turn on your TV and you’ll be inundated with ads for local auto dealers touting the immediate availability of your brand new car. And for many car buyers, once they’ve picked the vehicle they want, it’s not too long before they’re on the road in their new wheels. Of course, if you’re buying something the dealer doesn’t have in stock, you’ll have to wait a little bit longer. But one Consumerist reader wants to know why his new truck has been sitting in an Ohio rail yard for nearly two months. [More]
American Airlines Will Give You Free Treats At The Gate If Your Flight Is Delayed For At Least Two Hours
By 2.12.16
Would a bag of pretzels or a can of soda placate you if your flight were delayed for two hours? American Airlines hopes that’s all it’ll take. [More]
10 Things We Learned About United Airlines’ Efforts To Not Annoy Customers
By 1.14.16
Five years after United Airlines and Continental finalized their mega-merger, the resulting carrier has struggled to deal with both unhappy passengers and employees, and remains at the back of the customer satisfaction pack among the nation’s major airlines.
[More]
United Airlines Fined $2.75M For Tarmac Delays, Treatment Of Disabled Passengers
By 1.8.16
In October, United Airlines apologized to a disabled passenger who ended up crawling off the plane after he was told he’d have to wait up to 50 minutes for a wheelchair. This is just one of several complaints related to United’s treatment of disabled passengers. When combined with penalties for stranding passengers on the tarmac for more than three hours, the airline now faces federal fines of $2. 75 million. [More]
Thousands Of Flights Canceled, Delayed As Storm System Wreaks Holiday Travel Havoc
By 12.28.15
Even if you haven’t had to fly anywhere yesterday or today, you’re likely aware that there’s a large storm system currently duffing up air travel across the U.S. Time to break out the leftover egg nog and reconcile yourself to the inevitable nog hangover, travelers, as thousands of flights have been canceled or delayed already. [More]
Workers At Seven U.S. Airports Set To Strike Wednesday Night
By 11.18.15
Travelers at seven of the country’s busiest airports may experience delays or other issues tomorrow as thousands of airport workers plan to strike Wednesday night protesting poor working conditions and threats related to their efforts to unionize. [More]
Alaska Airlines Suffers Technical Glitch, Delays Nearly Two Dozen Flights
By 10.29.15
UPDATE: Alaska Airlines says the computer issue that delayed about 20 flights late Wednesday and early Thursday has been resolved. All of the carrier’s flights are back to normal and no residual delays are expected. [More]
Southwest Airlines Plane Grounded After Pilots Report Suspicious Object
By 10.16.15
Anyone who has traveled through an airport in the last decade will recognize the common loudspeaker announcement to be on the lookout for and to report any unattended, suspicious baggage or activity. It was one such item that caused Southwest Airlines to ground a flight and move passengers to another plane on Thursday night.
[More]
Bees Swarm American Airlines Plane, Delaying Flight
By 10.15.15
Back in June, we learned that a small wasp’s nest had the power to divert a plane full of passengers. Today, we discovered that a swarm of bees outside the aircraft has the ability to delay a flight. [More]
Union Claims Air Traffic Controller Shortage Could Lead To Widespread Flight Delays
By 10.13.15
Bad weather, aircraft maintenance, computer glitches, crew not showing up on time: these are just a few reasons why a flight might be delayed. But you may soon have to add “not enough air traffic controllers” to that list, as the union representing controllers says a lack of manpower will result in more late and canceled flights. [More]
Another Computer Glitch Grounds American Airlines Flights
By 9.17.15
For the second time this year, American Airlines is blaming a computer glitch for grounding dozens of flights in several airports across the U.S. [More]
Ongoing Power Outage At LaGuardia Airport Delays Some Flights Three Hours
By 7.24.15
While a planned strike earlier this week by contracted baggage handlers and security workers was canceled, saving travelers from experiencing travel disruptions at two of New York’s airports, those passengers coming in and out of LaGuardia faced an interruption of their own on Friday morning when a terminal in the airport lost power. [More]
Spirit The Latest Airline To Suffer Delays, Cancellations Because Of Computer Glitch
By 7.15.15
Customers flying Spirit Airlines to or from O’Hare International Airport in Chicago faced a few hiccups today, as the company reportedly suffered a computer glitch, which has since been fixed. [More]
Southwest Passengers Removed From Plane After Engine Catches Fire
By 7.9.15
A short delay turned into an overnight stay for nearly 150 Southwest passengers when the aircraft they were on aborted its takeoff after an engine caught fire. [More]
