customer service

Disconnect Fee For Canceling Cable? Oh Yeah? How About I Cancel Internet Too? Oh, Now The Fee Is Gone? OK, Good.

Disconnect Fee For Canceling Cable? Oh Yeah? How About I Cancel Internet Too? Oh, Now The Fee Is Gone? OK, Good.

Exercising your power of consumer choice can yield amazing results, even when doing battle with the Grendel that is Time Warner Cable, writes reader James: