• recalls

    HP And Compaq Laptop Computer Batteries Recalled Due To Fire Hazard

    HP announced today that laptop computer batteries have been recalled as a fire hazard due to risk of overheating. Affected models are HP Pavilion, Compaq Presario, HP, and HP Compaq computers sold from about August 2007 to March 2008. Find out if your computer is affected and get a replacement battery at HP's site.

    HP Recalls Notebook Computer Batteries Due to Fire Hazard [CPSC] (Thanks to The Fake Geek for the heads-up)
    HP Notebook PC Battery Pack Replacement Program

    (Photos: Markusram and CPSC)

    6:23 PM on Thu May 14 2009
    By Laura Northrup
    3,994 views, 18 comments

    Most discussed Overheal: Heres a question: Why do they need my Warranty tag? Its asking for my Battery Serial Number, and my Laptop Warranty more »

  • complaints

    HP Takes Three Months To Repair Laptop, Then Ships It To The Wrong Address

    Hewlett-Packard took over three months to fix reader Mark's ailing laptop, which they then shipped to the wrong address. HP charged Mark several hundred dollars for the repairs in July, and gave an expected delivery date of August 5. In early September, Mark was told that the laptop would definitely ship by September 24. On October 10, Mark learned - after sending an email to the CEO and leaving ten messages - that his laptop could not be repaired, and that he would instead receive a new Compaq Presario by October 23. The laptop finally shipped on October 25 to Lavergne, Tennessee. Mark lives in Iowa. More »

    2:20 PM on Sat Dec 1 2007
    By Carey Alexander
    8,383 views, 56 comments

    Latest by RevRandy: I was referred to this site today, I am so glad I found it. Like many others I have more »

  • amex

    American Express Extended Warranty Protection Buys You A New Laptop

    Sick of listening to us tell you not to buy the extended warranty at Best Buy? Listen to this: David first wrote to us back in December about a laptop he'd purchased for his sister-in-law as a Christmas gift the year before. The laptop, a Compaq, had simply stopped working two weeks after its one-year warranty (from date of purchase) had ended. David found this especially frustrating, because his sister-in-law had not even opened the laptop until Christmas. From David's email:
    So I dug out the receipt and she called Compaq/HP. She told them everything and they said it needed to be sent in for repair and that they WOULD cover it under the 1 year warranty. So she had me fax them the receipt. When she called back they said that they WOULD NOT cover it.
    More »

    11:49 AM on Tue Feb 27 2007
    By Meg Marco
    27,123 views, 24 comments

    Latest by m4nea: uuuh...what if something happens that this Amex extended warranty doesn't cover? It is, like regular warranties, restricted to FACTORY DEFECTS. I'm more »

  • laptops

    All Laptops Break. Period.

    This Consumer Reports chart ranks how quickly different laptops need repair. More »
  • deals

    Morning Deals Round Up

    • It would appear the Dell coupons for the Canon 20D Digital SLR Camera are already kaput, but there's still time to sneak in a 20% coupon for the Digital Rebel XT Silver Body. Add coupon code: TDZ2BZCXTN?PMX, add in another discount from The Dell Game, and use the $75 Rebate for a total of $600. Not shabby at all for a great camera, although you'll still want to purchase a lens. [via Slickdeals] More »

    9:32 AM on Tue Dec 6 2005
    By consumerist.com
    57 views, Comment

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