anti-shoplifting

Ben Schumin

Walmart’s Experiment Is Over: Greeters Are Returning For Good

For a while, Walmart tried a bold staffing experiment: they reassigned employees serving as greeters, a position that serves as both a friendly face and a theft deterrent. Instead of standing at the door, former greeters were to help guide customers to the checkouts, or help them find items in the aisles. That experiment began four years ago, and Walmart brought some greeters back about a year ago. Today Walmart announced that greeters will return to their rightful place in all stores. [More]