United Airlines and Dr. David Dao — the paying passenger who was forcibly removed from his seat to make room for an airline employee — have reached a deal that preempts a potentially lengthy legal battle. Though what that settlement entails will likely remain a mystery. [More]
airlines
United Airlines Reaches Confidential Settlement With Forcibly Removed Passenger
By 4.27.17 — Updated: 5.10.17
New Law Would Ban Airlines From Bumping Passengers Involuntarily
By 4.26.17 — Updated: 5.9.17
United Airlines’ decision to forcibly remove a paying passenger to make room for an airline employee has led to increased pressure for carriers to change their policies. A new piece of legislation wants to stop make it illegal for airlines to bump a passenger without their permission. [More]
United Airlines Investigating After Giant Rabbit Dies During Flight
By 4.26.17
If you have a soft spot in your heart for animals, you might want to pass on this one: United Airlines is investigating the death of a giant rabbit that had been stowed in the cargo hold of a flight from London to Chicago. [More]
Vacation Deal Scammer Ordered To Pay $6 Million To Delta For Impersonating Airline
By 4.20.17 — Updated: 5.9.17
Another scam artist caught pretending to represent a major airline has been hit with a huge judgment. This time, it’s a Florida businessman who has been ordered to pay $6 million for using Delta Air Lines’ name and logo to lure victims into buying bogus vacation packages. [More]
Southwest Airlines Co-Pilot Arrested For Packing Loaded Gun In Carry-On Bag
By 4.18.17
Passengers on a Southwest Airlines flight from from Albany to Chicago endured a four-hour delay Monday after the co-pilot of the plane was arrested for packing a loaded handgun. [More]
United Airlines Will Compensate All Passengers Who Were On Controversial Flight
By 4.13.17
United Airlines remains in damage control mode after video of a passenger being forcibly removed from his seat and dragged down the aisle of a plane generated a public backlash. In the next step on its stumbling apology tour, United has announced that every other passenger who was on that flight will be compensated for their fare. [More]
Internet Redefines “Re-Accommodate” For United Airlines
By 4.10.17 — Updated: 5.10.17
Amid the uproar over videos that show a United Airlines passenger being forcibly pulled from his seat and dragged off a flight that was overbooked, the carrier’s CEO Oscar Munoz issued a statement apologizing for ” having to re-accommodate” customers on the flight. The internet has, of course, redefined that word for the airline many times over. [More]
Videos Show United Airlines Passenger Dragged Off Overbooked Flight
By 4.10.17
United Airlines is apologizing for overbooking a flight from Chicago to Louisville on Sunday night after a video posted on social media showed a passenger being pulled forcibly from his seat and dragged off the plane. [More]
American Airlines Apologizes For In-Flight Mag Photo Of ‘Pilots’ Drinking
By 4.5.17
American Airlines is apologizing to its employees for running a photo in its in-flight magazine of two guys drinking and serving booze while dressed as pilots. [More]
Loyalty Programs Make More Money For Airlines Than Ticket Sales
By 3.31.17
You might think think of frequent flier miles as a giveaway for airlines; carriers rewarding loyal customers with free or discounted travel. However, these programs are now a bigger money-maker than airfare for U.S. airlines. [More]
United Airlines Slammed For Denying Boarding To Passengers Wearing Leggings
By 3.27.17
While it’s not uncommon for an airline to require a certain dress code for passengers, United Airlines has found itself in the social media crosshairs for refusing to allow young girls to board a flight because they were wearing leggings. [More]
Pilots’ Union: American Airlines Left 20K Standby Passengers Behind At The Gate
By 3.24.17
For an airline, taking off on time is crucial to maintain a good on-time performance rating. But in an effort to keep those numbers up, a pilots’ union says American Airlines is abdandoning thousands of standby passengers at the gate. [More]
British Airways Rolling Out Face-Scanning Technology For Speedier Boarding
By 3.24.17
No matter how fast gate agents work, the boarding process can feel like an interminable nightmare filled with people shuffling slowly forward, just itching for their chance to hand over their boarding pass or scan their phone. British Airways thinks it can speed things up by using passengers’ faces as boarding passes. [More]
Married People Ruin British Airways Promos By Flooding Dating Sites For Singles
By 3.23.17 — Updated: 3.24.17
Not content to let the unmarrieds of the world have all the free frequent flier miles, a veritable flood of married travelers overwhelmed a pair of British Airways promotions on dating sites Match.com and eHarmony. [More]
Say Goodbye To Virgin America: Company Name, Logo To Retire In 2019
By 3.23.17 — Updated: 5.10.17
Now that Alaska Airlines and Virgin America have officially gained approval for their $4 billion marriage, the couple is working out of all the little details of married life, including which airline will be taking the other’s name. To that end: The Virgin America name and logo will disappear, but not right away. [More]
Southwest Airlines Finally Doing Away With Pneumatic Tubes, Paper Tickets
By 3.17.17
As part of an $800 million effort to modernize its reservations system and other operations, Southwest Airlines is saying goodbye to a handful of antiquated practices, including paper tickets and the use of pneumatic tubes to send messages at airports. [More]
Passenger’s Headphones Explode During Flight
By 3.15.17
Many travelers enjoy getting a little shut-eye on their trip. While most are awoken by the sound of fellow passengers or small bout of turbulence, a woman traveling from China to Australia woke to the sound of an explosion: her headphones. [More]
