NEW YORK, 6:47 AM, SAT JUL 19 | 19 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
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Update: Westin Casuarina Refunds Extra Charges, Apologizes To Customers

Last week's news that the Westin Casuarina hotel in Las Vegas was surreptitiously charging conference attendees for the organizer's unpaid bill generated enough bad press that the Westin did an about-face this week, and sent out letters on Tuesday...


Vegas Hotel Charges Attendees For Unpaid Convention Fees

The Westin Casuarina Hotel & Spa in Las Vegas has begun charging an unpaid $50,000 convention fee to the attendees who already paid before they attended back in October. The company that set up the event, Austin-based The Coaching Center, hasn't...


Contact Info For Westin Casuarina In Las Vegas

If you were one of the conventioneers who got charged extra fees by the Westin Casuarina, we suggest you talk to your credit card company or contact The Coaching Center (according to the Houston Chronicle, the company's president is refunding the...


Westin Casuarina Update: Hotel Also Forces You To Sleep With Strange Men

Randy saw our post earlier today about the Westin Casuarina in Las Vegas and wanted to share his own experience with them. In honor of the Casuarina's increasingly sketchy reputation, we will add lightning to their photo. Please provide your own...


Four Star Hotels Smell Good

The smell of cinnamon apples wafting down the hallway. Fig, bargamot, jasmine and freesin scent gently wafting from the toilet. Pills that make your bowel movements smell like bakery fresh cinnamon rolls.


Morning Deals

Microcenter: Intel Core 2 Duo E6600 Dual Core 2.4 GHz CPU (OEM) $136, E6700 2.67 GHz $196Woot: Compaq Presario Pentium 4 3GHz Desktop PC for $299.99Dell: Vostro 1500 Laptop Core 2 Duo T5470 1.6 GHz, 15.4inch WXGA, 1GB RAM, 120GB HD for $599


Get Free Stuff At Starwood Hotels By Being A Regular And Complaining A Bunch?

According to a Starwood hotel insider, the chain has a super-generous comp policy. Her story, and an expert's take on whether she's full of beans, inside... "Most companies empower their employees to make the customer happy by offering discount or...



Explosions: Whatever You Do, Don't Ask Montel Williams About Big Pharma

Montel Williams is a paid spokesperson for the pharmaceutical industry, but if you're a high school intern for Savannah Morning News, you probably shouldn't ask him any tough questions.


The Ultimate Consumerist Guide To Fighting Back (Revised Edition)

We've posted recently about how to fight back when a business screws you over, and we've posted a lot of executive contact info over the years. Now we're packaging the two together into one big mega-post of usefulness: a one-stop-stop for...