Remember reader Mark, whose almost brand-spanking-new Westinghouse Digital TV failed only three weeks after he bought it? After we published his story, we heard from even more owners of failed Westinghouse Digital televisions. They were all very sad and frustrated. Now, Mark is no longer sad or frustrated, because he has a new replacement TV and contact information for some people at Westinghouse Digital who will actually answer the phone. [More]
Westinghouse Digital Writes To Consumerist, Replaces Reader’s TV That Broke After 3 Weeks
By February 20, 2013
Westinghouse Digital Offers Two Little TVs Instead Of Replacing My Big One
By February 6, 2013
Joe has followed our posts about Westinghouse Digital TVs with interest. When his 46″ set broke after only eight months, he used consumer ninja methods to get a refund, and went nuclear on the company. He wanted to warn other consumers not to do business with the company. [More]
How To Get Your Westinghouse Digital TV Repaired Or Replaced: Buy It At Costco
By February 5, 2013
Great news and terrible news for reader Mark, who can’t get Westinghouse Digital to repair his TV that broke after only three months. Heck, they won’t even pick up the phone. The great news is that another reader wrote in to tell us how he successfully got his Westinghouse TV first repaired, then replaced. The terrible news is that he accomplished this by buying the TV at Costco. [More]
My TV Breaks After 3 Weeks, Westinghouse Digital Really Doesn’t Care
By February 4, 2013
Mark’s wife is a Target employee and got them a pretty sweet discount on a Westinghouse Digital TV. That doesn’t mean that they got any special treatment when the TV broke down, though. He got the same, evidently crappy, treatment as everyone else whose relatively new TV has failed within the first month. [More]
When Tropical Storm Threatens Tropical Paradise, Hotel Won't Let Me Cancel
By August 23, 2012
William’s dilemma with Priceline and Westin is what we’re guessing will be the first of very many travel problems caused by what is now Tropical Storm Isaac. William used to live in New Orleans, and knows better than to be anywhere near the projected path of a hurricane if he doesn’t have to. He had plans to travel to a vacation spot in Florida right in Isaac’s predicted path this weekend, and was probably supposed to be in the air right now. He was able to cancel his normally non-refundable AirTran flight, but the hotel, a Westin, won’t budge. He paid through Priceline, which has a no-refunds policy. That’s common knowledge. The problem is that Westin wouldn’t cancel his reservation anyway until an actual evacuation order is issued for the area. [More]
Best Buy Sells Me Exciting New Geek Squad Anti-Warranty
By June 21, 2012
What is an extended warranty? We were under the impression that it is a plan that extends the original manufacturer’s warranty, paying for repairs in the case that a consumer product is defective in some way that is not the owner’s fault. That’s what Pam thought, too, and she purchased one for the new Westinghouse TV that she bought from Best Buy. When the set broke down–six months into a four-year Geek Squad service plan, naturally–she tried to get both Best Buy and Westinghouse to repair the set, but no one carries the part she needs, and Westinghouse isn’t picking up the phone. Literally. [More]
Which Are The Best & Worst U.S. Hotel Chains?
By May 24, 2012
School is almost done and the weather is getting warmer (or at least it’s supposed to be), which can only mean… well, it can actually mean an awful lot of things. But today we’re going to discuss which hotel chains people will look forward to staying in — and which ones they will be dreading — this summer. [More]
April Recall Roundup: Flaming Monster Truck Edition
By April 26, 2012
The boys’ t-shirts at Kohl’s feature a monster truck jumping over a row of vintage convertibles and tall orange flames, and come with a free toy monster truck to match. This design turned out to be oddly prescient when customers inserted batteries in the trucks and they smoldered or caught fire. Yes, it’s time for the Consumerist Recall Roundup, with a diverse assortment of products lurking in your home, waiting to kill or maim you and your children. [More]
Morning Deals
By February 20, 2012
- Clothing
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By December 30, 2011
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By November 14, 2011
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By November 9, 2011
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By September 5, 2011
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Criminal Breaks Into Blogger's Home, Steals Everything But Wii
By April 26, 2011
In perhaps the most telling evidence yet that it’s time for Nintendo to release that new console it just announced, a robber ransacked a video game journalist’s home, stealing everything but his Wii. [More]
Morning Deals
By January 12, 2011
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Hotel Washes Every Coin They Get As Courtesy For Guests
By December 30, 2010
As a favor to guests, one hotel washes every coin it receives, just like it’s done since 1938. [More]
Morning Deals
By December 11, 2009
- Automotive
- Advance Auto : $5 Off $25 or $10 Off $50 Purchase w/ Coupon – Printable
- Woman Within: [Blanket] Plus Size “Cuddler” Blanket (Red) for $5.99 w/ coupon WW32600 w/ Free shipping
- Paul Frank : [Apparel] 50% Off Entire Purchase Event
- Bebe: [Women's Apparel] Bebe Friends & Family Sale: 30% off + $10 off orders over $10, free shipping
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