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Latest News About Xbox One And Used Games Only Muddies The Waters

Among the major concerns Xbox users had about the unveiling of Microsoft’s newest console, the Xbox One, was whether or not gamers would be able to play used games. Some retailers who make mountains of cash selling old games also have reason to worry. The company is now attempting to clear up those concerns, but it is really just making the picture murkier and testing the boundaries of copyright law. [More]

(Tee_Bird)

Someone Is Watching You Pick Your Nose Via Webcam & Sharing Photos With Fellow Creepers

In today’s world of constant Internet connections and online communities dedicated to anything and everything and how to do it, it isn’t just obsessed exes and the neighborhood peeping Tom we have to worry about. Now there are ratters, so-named after the Remote Administration Tool some hackers use to spy on strangers. [More]

Try it. We hope you like it.

Take Part In The Bold New Experiment That Is The Consumerist Brand Impression Index

We often hear, “Company X sucks! I don’t know why people like shopping there,” or “I know people really hate X, but I like it.” Curious about this perception/reality divide, we began thinking about how to sort what people think about a brand from what they assume about it. [More]

(Eva_Deht)

4 Reasons Why Profanity-Filled E-Mails & Rants Will Not Result In Good Customer Service

Bad customer service — especially the kind that has the consumer bouncing from one department to the next without any hope for resolution — can be infuriating. It can be incredibly easy, if not downright tempting, to dust off every dirty word you ever learned by watching football with that one uncle as a kid. [More]

(bluwmongoose)

8 Above-And-Beyond Customer Service Stories From Consumerist Readers

Not so long ago, in a fit of pleasantness, we asked readers to write in with stories of companies and employees who had gone above and beyond in providing customer service. We’re happy to say we drastically underestimated how many of you would respond. [More]

(27ray)

We Need Your Help In Getting Comments Back On Consumerist

As a few of you have taken the time to point out, it’s been a while since Consumerist had comments. Now that we’re seeing some light at the end of that tunnel, we are looking for a few of you to help us out with your feedback. [More]

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Important Update

Dear Consumerist Readers, [More]

Notice About Errors With Password Reset Emails

Notice About Errors With Password Reset Emails

Our hosting provider is having significant difficulty delivering password reset emails to our users. Today, they made a change that resulted in a large amount of backlogged emails being sent out to users who had requested a password reset in the past two weeks. If you received such an email and are concerned or would like assistance, please email support@consumerist.com and our internal team will assist you. [More]

Comments Have Been Restored

We at the Consumerist would like to thank you for sticking with us during this difficult time. This post is to inform you that the ability to comment on the site has been restored. As a precaution, your password has been reset. You will need to choose a new password. You can begin that process here. We’d like to thank everyone who reached out during this difficult time with messages of support and offers of help. Consumerist has a truly wonderful and loyal community and we’re glad to be able to welcome you back. [More]

AN UPDATE ON CONSUMERIST SECURITY

As described in yesterday’s post, the Consumerist has been dealing with security issues that forced us to take the site down twice in the past week. Since the last episode ended Saturday night, we have taken certain steps that we believe address the problems we experienced. [More]

IMPORTANT MESSAGE FOR CONSUMERIST READERS

As some Consumerist readers have noted, the site has been down twice in the past week
and we promised an explanation, which follows. [More]

Personal Finance Roundup

Personal Finance Roundup

8 Reasons You’re Not Earning the Salary You Want [US News] “Not getting the salary you think you deserve?”

Consumers Prefer to Get More Rather than Pay Less – Because They’re Bad at Math [Moneyland] “Is it better to get more or pay less?”

A Complete Guide to Saving at America’s Baseball Stadiums [Wise Bread] “The 411 on how to save more money at every Major League Baseball stadium.”

Answers to your awkward money questions [CNN Money] “What do you do about a spouse who won’t help with the finances or a pal who can’t repay a loan?”

How Married Couples Can Boost Their Social Security Checks [SmartMoney] “There are certain complex strategies that can help pad a married couple’s retirement savings with tens of thousands of dollars of additional income.”

FREE MONEY FINANCE

Personal Finance Roundup

Personal Finance Roundup

7 Credit Myths Even Smart People Believe [Moneyland] “Credit counseling professionals share the most common myths they have to debunk.” [More]

Personal Finance Roundup

Personal Finance Roundup

The New Money Apps [Wall Street Journal] “Here are some new services that are pushing online budgeting and investing capabilities in new directions.” [More]

Comments Are Taking A Vacation This Weekend While We Do Some Maintenance

Comments Are Taking A Vacation This Weekend While We Do Some Maintenance

In order to finish what we began back a few weeks back, we once again need to temporarily shut off commenting starting… well, any minute now (It might take a while for the shut down to thoroughly propagate). Things should be back up to normal (whatever that means) come Monday morning — though you will likely need to reset your password when you log in for the first time next week. As always, your patience is appreciated. [More]

Personal Finance Roundup

Personal Finance Roundup

How to Swap Your House With a Stranger [Wall Street Journal] “How can I trust someone I don’t know and who comes from a foreign country?”

Personal Finance Is Rarely Black and White [The Simple Dollar] “If you see a tactic that you don’t find useful because it doesn’t match who you are or where your life is right now, don’t waste even a second of your precious energy or time on it.”

10 Things to Look for Every Time You Visit a Thrift Store [Wise Bread] “You never know what you’ll find during your treasure hunt, but here are 10 things you should always be on the lookout for at a thrift store.”

How and What to Negotiate When Relocating for Work [US News] “Bottom line: Don’t assume anything when it comes to relocating for work.”

Best money advice for new grads [MSN Money] “Financial experts share what they wish they had known and their best suggestions for someone just starting out.”

FREE MONEY FINANCE

Personal Finance Roundup

Personal Finance Roundup

“Do What You Love” Is Bad Advice [Free Money Finance] “The number of people who make a lot of money doing what they love is so insignificantly small that it’s an unrealistic and useless thing to model.”

10 overlooked retirement tips [Market Watch] “Here’s a look at 10 [retirement] tips that advisers say you shouldn’t overlook.”

Six Great Tech Tools for Planning Your Own Death [Wise Bread] “There are several apps and online tools that can help you plan ahead for the time when you will shuffle off this mortal coil.”

10 Tips for Leaving Your Job Gracefully [US News] “A bad exit can have long-range consequences and should always be avoided if possible.”

Fix your finances in a day [MSN Money] “It’s easy to procrastinate when it comes to money chores. Here’s a simple way to tackle what’s not getting done.”

FREE MONEY FINANCE

Notice: Commenting Will Be Down For Site Maintenance

Notice: Commenting Will Be Down For Site Maintenance

UPDATE: Commenting should be back on by 10:30 a.m. ET Monday, if not earlier. Note: You should not have to go through the password-changing process when you log in, but we are working on an update that will require you to a create a new password. Thanks for your patience and stay tuned for further developments… [More]