Family Upset At Lack Of Answers After Dog Dies At PetSmart Hotel

Family Upset At Lack Of Answers After Dog Dies At PetSmart Hotel

The death of a beloved pet is a horrible experience. It’s even more heart-rending when that pet dies while in the care of someone else while you’re away. So it’s not surprising that a Texas couple is upset that they couldn’t get information about what may have caused their 3-year-old dog to pass away while staying at a PetSmart Hotel. [More]

Former Employer Of Man Fired For Complaining To Comcast Speaks Out (But Doesn’t Say Much)

Former Employer Of Man Fired For Complaining To Comcast Speaks Out (But Doesn’t Say Much)

UPDATE: Comcast has apologized for the horrible service and billing that Conal experienced during his year-plus as a customer, but says that “nobody at Comcast asked for him to be fired.” [More]

Is Whole Foods Still Overcharging California Customers?

At $.71 each for just the container, Whole Foods made $4.26 (not including the accidental empty), and he was charged sales tax on all but two of these.

Only a few months ago, Whole Foods agreed to pay $800,000 to close a one-year probe by prosecutors in three different Southern California cities into allegations that the pricey supermarket was overcharging customers even more by, among other things, failing to deduct the weight of containers when ringing up charges for self-serve foods. Whole Foods promised to stop the practice and right its wrongs, but one Consumerist reader believes the company isn’t doing what it’s supposed to. [More]

Twitter Sues Justice Dept., Says It Has First Amendment Right To Transparency

(Tom Raftery)

While Twitter is a platform through which millions of users can instantly share and access real-time information about everything from anti-government protests in Hong Kong to who won the Head of Household challenge on Big Brother, the company itself can say very little about the ways in which federal authorities use Twitter for surveillance; it can’t even reveal if there have been no national security requests. In an effort to poke a hole in that steel curtain, Twitter has sued the Justice Dept., U.S. Attorney General Eric Holder, the FBI and its Director James Comey. [More]

USA Discounters is now USA Living, but it's still charging too much for its products and still suing soldiers with out-of-state addresses.

Sketchy Retailer That Sued Soldiers Promises To Be Less Sketchy, Still Suing Soldiers

In July, we told you about USA Discounters, a retailer that took advantage of underpaid soldiers with no credit histories to charge them exorbitant financing fees and then sue them when they couldn’t pay up. Now USA Discounters has changed its name and is promising to change its ways, but it’s really just another case of putting a wig on a pig. [More]

DealNews is predicting that retailers will be using super-low prices on 60" TVs to lure in shoppers, but don't expect to find too many in stock.

Looks Like 60″ TVs Might Be This Black Friday’s Big Doorbuster

We’re still a little bit away from retailers “leaking” their Black Friday ads, so no one can say with certainty what bottom-dollar deals the stores will be using to attract shoppers away from their Thanksgiving dinners. One prediction for this year’s holiday season kickoff claims that 60″ TVs are going to be the most tempting bait, but you might have a hard time actually snaring that super-low price. [More]

T-Mobile's John Legere is sick of everyone lusting after his wireless business.

T-Mobile CEO “Sick And Tired” Of Takeover Talk

T-Mobile has long been considered a juicy, low-hanging magenta fruit that some bigger company could pick off and devour. But after years of being wooed by suitors from the Death Star, Japan, and France, T-Mobile CEO John Legere says it’s time to stop talking about his company being acquired by someone else. [More]

(Ben Schumin)

Walmart Taking Away Insurance For 30,000 Workers

The nation’s largest retailer and private employer has announced that it will discontinue offering health insurance to many part-time employees who work fewer than 30 hours a week, along with increasing the premiums by up to 20% for many workers who continue to receive benefits. [More]

(Jacki Vance-Kuss)

Why Are Fast Food Drive-Thru Lanes Getting Slower?

Whether you call them fast food joints or “quick service restaurants,” the underlying concept is the same: speed. So why, in an age when everything else is getting faster, are drive-thru wait times getting longer? [More]

Restaurant Responds To Negative Yelp Review With Role-Playing Exercise

Restaurant Responds To Negative Yelp Review With Role-Playing Exercise

When a ticked-off consumer goes on Yelp to unleash a nasty rant about your restaurant, what’s the best way to respond? For one eatery in Kansas City, it was to flip the tables on the Yelper with a bit of dramatic role-playing. [More]

Unhappy Customer: Comcast Told My Employer About Complaint, Got Me Fired

Knight725

UPDATE #3: Conal has filed a lawsuit against the cable giant in a federal court in California, alleging that — among other claims — Comcast violated a federal law prohibiting cable companies from sharing customers’ information without their consent. [More]

(Xavier J. Peg)

Sorry Cord-Cutters, Internet TV Probably Won’t Be Very Cheap

Bad news for anyone hoping that the online pay-TV services in the offing from Sony and Dish would be a cheap way to get the cable experience. Two new reports seem to indicate that you may not be saving all that much when these highly anticipated services launch. [More]

(Ben Schumin)

Ohio’s Worst Walmart Employee Steals Cash From Customer, Food From Deli In Same Day

If you’re a bad enough person to steal from a customer, it’s probably not much of a stretch to think you’d steal from your employer too. But to be caught doing both in the same day takes a special kind of stupid. [More]

Report: Online Checking Accounts & Credit Unions Beat Traditional Banking

Report: Online Checking Accounts & Credit Unions Beat Traditional Banking

The merger madness of the ’90s and ’00s, followed by the collapses during the Great Recession, has left American consumers with a record-low number of federally insured banks to choose from. But that doesn’t mean there aren’t options, and a new report highlights the reasons you might want to consider moving your money. [More]

(Morton Fox)

Burger King Tries To Fight McDonald’s Monopoly With Cheap Chicken Nuggets

Once again, McDonald’s is luring in customers with its Monopoly promotion, offering the promise of free food and prizes (but mostly resulting in game pieces you’ll forget to collect and then find a few months later in the bottom of your office drawer). In an effort to combat this campaign, Burger King is hitting McDonald’s where it hurts — right in the McNuggets. [More]

Four California counties alleged that the packaging of CVS products like this anti-wrinkle cream misled shoppers into thinking they were getting much more than what was inside.

CVS To Pay $225K For Misleading Packaging On Store-Brand Products

Isn’t it great when you buy a box that looks like it contains a large jar of face cream only to find out that what’s inside is much smaller than you’d expected? Drugstore megachain CVS recently agreed to pay $225,000 to settle allegations in California that it tweaked its packaging on nearly a dozen store-brand products to trick customers into thinking they were getting more than they really were. [More]

Beats Headphones Join iPads On List Of Products Banned From NFL Sidelines

Beats Headphones Join iPads On List Of Products Banned From NFL Sidelines

While NFL stars like Colin Kaepernick might love the Beats by Dre headphones they get paid to wear, they won’t be allowed to sport the fashionable headgear on the sidelines of their games, or even around their necks during post-game interviews, thanks to an exclusivity deal reached between the league and Bose. [More]

(Roger Shaw)

Why Does Negative Info Linger On Your Credit Report For Up To 7 Years?

Credit-related mistakes can follow you link a stink you can’t wash off. Have an account go into collections, miss payments on your student loans, credit cards, mortgage, car loan, and that info can linger on your credit report for up to seven years, even if it’s just a fluke. This is particularly a problem with medical debt, where even someone with otherwise pristine credit is unable to pay a huge hospital bill. So why is seven years? [More]