One of the messages allegedly sent via Facebook from the chef to a customer who left a one-star review on Yelp.

Yelper Claims Chef Responded To Negative Review With Threats, Racially Charged Messages

UPDATE: The customer involved in this dispute has reached out to Consumerist with more details on his side of the story. [More]

From the cease-and-desist letter sent by Ansel's lawyer to the Reno bakery. (via Facebook)

Bakery That Never Used The Word “Cronut” Told To Stop Using The Word “Cronut”

While NYC pastry chef Dominique Ansel may have trademarked the word “cronut” to describe the cross-breeding of a croissant and a donut, he’s certainly not the only person to have made or sold them. Now his lawyers are sending cease-and-desist notices to bakers to get them to stop calling their creations “cronuts,” even if they’ve never used the word on their menus. [More]

This is not an alert message. It just looks like one. (KXAN-TV)

AT&T U-Verse Freaks Customers Out With Bogus Emergency Alert Message

This morning, some AT&T U-Verse subscribers woke to an alarming message displayed on their TV screens declaring a vague emergency, without any mention of it being a test. [More]

Dear McDonald’s: If People Are Asking “What’s In Your Burger?” You’ve Already Lost

Dear McDonald’s: If People Are Asking “What’s In Your Burger?” You’ve Already Lost

Unless you’ve completely managed to avoid live TV in the last week, you’ve probably seen the McDonald’s ad with footage from its public “question box,” where regular consumers ask the fast food company embarrassing questions. McDonald’s intends to use these ads as a platform for bringing the truth to the masses, but what it completely overlooks is that the real problem is the fact that people are asking these questions to begin with. [More]

(Molly)

USPS Gets Go-Ahead To Expand Deliveries Of Groceries & Other Stuff

Last month, the cash-strapped street urchin that is the U.S. Postal Service pleaded “more gruel, sir” to the Postal Regulatory Commission, asking for permission to expand its test of delivering groceries and other non-postal items during those wee-morning hours when mail trucks mostly sit idle. Today, the PRC granted the USPS its wish. [More]

A site called "The Connectivist" tries to argue that U.S. broadband isn't really as bad as it might look, but the site's motives are questionable, since it's a "partner" of the National Cable & Telecommunications Association.

Here’s The Latest Bit Of Astroturfing From The Cable Industry About Broadband Speeds

Once again, the latest survey of the current state of broadband around the globe [PDF] shows that, while improving, the U.S. still lags behind other developed countries, like South Korea, Japan, Switzerland, Latvia, and Romania in average broadband speeds and access to decent Internet. But leave it to the cable industry to try to convince America that everything is A-OK, and to try to do so without mentioning that this message is being brought to you by the cable industry. [More]

Some Furniture Warranties May Expire Before Items Are Even Sold

Some Furniture Warranties May Expire Before Items Are Even Sold

In most cases, when a manufacturer advertises a 3-year warranty, it means three years from the time of purchase. But some consumers are finding out that the warranty clock may have started much earlier, and in some cases could have already expired by the time you purchase a piece of furniture. [More]

How Much Would You Pay For A Standalone HBO Go?

How Much Would You Pay For A Standalone HBO Go?

Last week, HBO confirmed plans to launch a standalone online service that doesn’t require you to have a separate basic pay-TV package. Beyond that, the company has provided few details, leaving both consumers and cable companies wondering what the service will actually be — and how much it will cost. [More]

Restaurant Owner Defends Video Of Employee Climbing Out Of Ice Machine

Restaurant Owner Defends Video Of Employee Climbing Out Of Ice Machine

Is this another example of an unthinking fast food worker caught on camera doing something stupid, or is it all a misunderstanding that looks much worse than it is? [More]

(frankieleon)

Why Doesn’t Tesla Just Use Dealerships To Sell Its Cars?

Earlier this week, auto dealers in Michigan successfully manipulated the state’s lawmakers to clarify that the only way any car company can sell any vehicles in Michigan is through franchised auto dealers. A handful of other states have similar laws banning Tesla or any other car company from selling their products straight to consumers. So why doesn’t Tesla just give in and work with dealers? [More]

Survey: Overwhelming Majority Of U.S. Doctors Seeing Patients With Drug-Resistant Illnesses

(Emily)

While the pharmaceuticals industry and some livestock farmers and veterinarians still contend that there isn’t yet definitive proof that the overuse of antibiotics is leading to the development and spread of drug-resistant bacteria, a new survey of American doctors found that there is nearly universal concern among doctors about this issue, and that many physicians have treated patients with drug-resistant infections in just the last year. [More]

Consumerist reader Michael noticed that his "22 oz." Arby's cup only holds 21 ounces of liquid. A quick look at the underside of the cup (see below) confirms that this cup can't possibly hold the amount of liquid advertised.

Is Arby’s Shortchanging Customers On Their Sodas?

There is no set-in-stone standard in the fast food industry for what constitutes a “small,” “medium,” or “large” drink, so sizes will inevitably vary from eatery to eatery. But if a company sells you a “22 ounce” soft drink, it best come in a container that can hold that amount of fluid. However, this doesn’t seem to be the case at Arby’s. [More]

Michigan Joins List Of Tesla-Hating States; Bans Direct Sales Of Cars

Michigan Joins List Of Tesla-Hating States; Bans Direct Sales Of Cars

Even though only a few dozen Teslas have been sold to people in Michigan, and even though the electric vehicle maker has no storefront display operations in the state, the home of America’s auto industry has decided it needed to pass a law actually banning carmakers from selling automobiles to Michigan consumers without first going through a franchised dealership. [More]

(Bill)

Use Up All The Money On Your Prepaid Phone, Because You’ll Probably Never Get It Back

When you buy a prepaid cellphone and put a bunch of money on the account, you might think that whatever balance remains on the account when you decide to change providers or stop using that device will be returned to you. Except the odds are that whatever money you put on your account will remain with the service provider forever. [More]

USPS Apologizes For Declaring Living, Breathing Man “Deceased”

USPS Apologizes For Declaring Living, Breathing Man “Deceased”

Every parent dreads the possibility of outliving their children. So imagine the shock when one mom found out via the U.S. Postal Service that her son had died. Now think about how the not-at-all-deceased felt when he learned that he’d been declared dead by the post office. [More]

Rogers Twitter Account Is Apparently Run By Wisecracking Sitcom Teen

Rogers Twitter Account Is Apparently Run By Wisecracking Sitcom Teen

When you haven’t had phone service for several days and all you want is for someone at the phone company to tell you when it will finally be fixed, it’s not a good idea for a customer service rep to try to A) try to tell you about the benefits of its pay-TV service; and B) be a smartass about it. [More]

(Brad Clinesmith)

Frontier Customers Sue, Alleging They Don’t Get Advertised Internet Speeds

In a recently filed class-action suit, Frontier Communications customers in West Virginia allege the cable/Internet company advertised high-speed broadband packages but then failed to deliver, only providing a fraction of what customers were promised. [More]

(Great Beyond)

Feds: Don’t Say Your Plastic Shopping Bags Are Biodegradable If You Can’t Prove It

While cities and states around the country crack down on the overuse of plastic shopping bags, the Federal Trade Commission is warning manufacturers of these bags to refrain from making eco-friendly claims about their products unless those claims can be proven in the real world. [More]