Johnny Rockets Going Ahead With Kiosk-Powered Fast-Casual Restaurants
Why is it a burger factory? The plan is to compete with the slightly-classier fast food chains that have been taking business from Johnny Rockets, like Five Guys and Smashburger. Those restaurants serve burgers more quickly, but the food is slightly better than a typical fast-food burger.
The Burger Factory, which the chain is calling an “offshoot,” is able to cook burgers faster than at a standard Johnny Rockets restaurant. It takes about fifty seconds instead of five whole minutes. Customers can order by kiosk instead of traditional table service, and presumably there is a lot less singing. (This may or may not be a selling point for you.)
The Buffalo restaurant is at the Walden Galleria, and it will soon have a sibling relatively nearby in Syracuse.
Johnny Rockets Seeks New Orbit [QSR]
Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.