P.F. Chang’s Confirms Some Customer Credit Card Info Was Compromised In A Security Breach

Seems P.F. Chang’s is ready to pipe up, after banks reported earlier this week that the restaurant chain had possibly been hit by a breach that compromised customers’ credit card information. The company confirmed last night that while it’s not sure how many customers were affected, its data has been compromised.

It’s asking the U.S. Secret Service and a third-party vendor for help getting a handle on just how big the breach is.

It says in a statement provided to Krebs On Security, which reported the reported breach earlier this week, that it it’ll be moving to a manual system of imprinting credit cards for all restaurant guests while the situation is under investigation.

There’s also a new site for customers with questions that will provide updates as well: pfchangs.com/security.

That feeling you’re feeling, like this isn’t even big news? We’re with you. It is important, and it is big news, but because of the ongoing attacks we’ve been seeing in the retail landscape since the Target breach of late 2013, it almost feels like we’re getting inured to the idea of our information being at risk. And that is not okay.

Remember, remember: Always keep an eye on your credit card and banking statements and report any suspicious activity, monitor your credit report and be sure to maintain strong passwords for your online accounts. It’s much better to be safe than sorry.

Here’s the full statement from P.F. Chang’s:

On Tuesday, June 10, P.F. Chang’s learned of a security compromise that involves credit and debit card data reportedly stolen from some of our restaurants. Immediately, we initiated an investigation with the United States Secret Service and a team of third-party forensics experts to understand the nature and scope of the incident, and while the investigation is still ongoing, we have concluded that data has been compromised.

At P.F. Chang’s, the safety and security of our guests’ payment information is a top priority. Therefore, we have moved to a manual credit card imprinting system for all P.F. Chang’s China Bistro branded restaurants located in the continental United States. This ensures our guests can still use their credit and debit cards safely in our restaurants as our investigation continues.

We have also established a dedicated public website, pfchangs.com/security, for guests to receive updates and answers to their questions.

Because we are still in the preliminary stages of our investigation, we encourage our guests to be vigilant about checking their credit card and bank statements. Any suspected fraudulent activity should be immediately reported to their card company.

We sincerely regret the inconvenience and concern this may cause for our guests.

P.F. Chang’s Confirms Credit Card Breach [Krebs On Security]