Man Suing Outback Steakhouse Because Mashed Potatoes Shouldn’t Include Broken Dishes

While you might be the kind of person who prefers a couple lumps in your mashed potatoes, any lump that’s hard and feels like a bit of plate is an unwelcome addition. That’s what a man suing Outback Steakhouse in Oregon is claiming: He says he broke two teeth as he bit into mashed potatoes at the restaurant.

He’s suing the restaurant for $48,000, claiming that there were pieces of broken porcelain in his food, reports The Oregonian.

Two of his molars cracked during the bite back in February 2012, he says in his lawsuit, and when his waitress alerted her managers, they “admitted to plaintiff that a plate had broken in the kitchen and that pieces had fallen into the mashed potatoes.”

In his lawsuit he faults the restaurant group that runs the location for not throwing out the potatoes that received the shattered plate treatment. The suit also says management was negligent in failing to tell customers that a dish had broken and let them “make their own informed decision regarding whether to eat food that might contain sharp, hard, dangerous and potentially deadly pieces of a broken plate.”

Because of course, your average person would simply say, “Gee, thanks, but I’ll take the smoothest potatoes you can find and without dish chunks, please.”

One of the managing partners of that group says he’s never heard of something like this happening, and that safety is very important.

“It’s really disappointing when someone gets hurt inside the restaurant,” he said.

Outback Steakhouse left broken plate bits in mashed potatoes, cracking customer’s teeth, suit claims [The Oregon [The Oregonian]

Read Comments6

Edit Your Comment

  1. Unholy79 says:

    Many moons ago I was eating a ‘twice baked’ potato at a local bar & grill and found a machine screw in it. Didn’t chip anything thankfully, they comped my dinner and that was that. May have been different if I had, but the cost of fixing 2 molars isn’t $48k even without dental coverage. Seems like overkill to me.

    • MathManv2point0 says:

      Almost the exact same thing you mentioned happened to me once (at an Outback by coincidence). We alerted the Server who told a manager who comped the meal we had already started and encouraged us to order more since it was on the house.

      I could see the rational of $48k IF and ONLY IF the medical bill, legal fees, and lost wages (for time in the dentist) …etc added up to that. If you can’t easily monetize it, I have an issue with anything added for pain an suffering. Also of note, this incident occurred almost exactly 2 years ago on Feb 17, 2012 so maybe he has been trying to work it out with the restaurant/parent company to no avail. In that case, sue away. However, it’s a bit extreme if it’s the first contact with the restaurant’s legal team.

      • CommonC3nts says:

        $48K is low for this kind of criminal negligence as a fee that low does not hurt the company at all.
        They should be happy he is not asking for millions.

        Serving food knowing there could be glass in it is a criminal act and those that knew about it should see jail time.

      • CzarChasm says:

        It’s highly unlikely they will ever recover anything like this amount. It’s more likely a shot in the dark by a lawyer with slightly less than ethical motives. It’s sad, but it happens all the time, you shoot for the moon, and sometimes a jury will award you what you want, just because.

  2. CommonC3nts says:

    This lawsuit is 100% legit.
    The company should also be shut down for being so careless.
    If you know glass fell into your mashed potatoes then you throw them out. This is a criminal act by serving glass contaminated potatoes.
    Those that knew of the glass in the potatoes should see jail time.