You might remember Coby Electronics, the manufacturer of low-priced gadgets that always seemed to be on half-price sale at your local drugstore. The company went out of business a few months ago, and a well-known liquidation firm took over its assets but not its liabilities. One of the company’s TV models may have a faulty component, which could cause the set to catch fire.
The bad news, of course, is that Coby Electronics is no longer around to handle the recall. Eight retailers that carried the item have stepped up and will give customers some kind of refund or gift card for the TVs.
How can you identify a recalled TV? The sets are black flat panels with a 32″ screen. The model number is TFTV3229, and serial numbers of recalled sets begin with LG and have M07 or M10 in the 9th, 10th and 11th position of the serial number.
The affected TVs were sold between August 2011 and November 2013. Here’s where you can contact the retailers to get more information about the recall if you do own an affected television.
ABC Warehouse: (855) 510-0070
Best Buy: (800) 566-7498 or and click on Product Recalls at the bottom of the page for more information.
Fry’s Electronics: at (877) 688-7678
h.h. gregg: (888) 723-7385
Nebraska Furniture Mart: (800) 359-1200
P.C. Richard & Son: (866) 312-4493
Sears/Kmart: (888) 852-3571
Toys R Us: (800) 869-7787
The problem with this recall? These eight retailers aren’t the only ones that sold the TV. Others carried it as well. That’s an issue because consumers have been instructed to go back to the retailer where they bought their TV for a possible refund. Are refunds available from those other retailers? Customers will have to find out the hard way.