You probably didn’t need more proof that you should stop using the charger that came with your Chromebook 11 from HP. First we heard reports from Consumerist’s own editorial offices, then Google itself told customers to quit using the charger. Now Consumer Reports happens to be testing Chromebooks, and measured the surface temperature of the charger: 140 degrees.
The good news, if there is any, is that the much-publicized charging flexibility of the Chromebook means that you probably already have a compatible charger somewhere around your house. That charger might be a little low-powered to run an entire computer, that’s all. “Low-power charger connected. Your Chromebook may not charge while it is turned on,” whined the Consumer Reports test computer when a lower-amperage charger was plugged in to it.
HP, Google, and even the Consumer Products Safety Commission don’t have much to say to the media regarding the charger issues. It’s an ongoing investigation, okay, but what should consumers do in the meantime? There are no answers or bushels of free, non-toasty replacement chargers forthcoming.