Give’em An Inch Or They’ll Take A Mile: Two Customers Suing Subway Over 11-Inch Footlongs

Who knew that taking a ruler to a Subway Footlong sandwich would spiral into such a hullabaloo in less than a week? People are serious about their sandwiches, enough so that two New Jersey men are now suing Subway for advertising footlong food and handing out 11- or 11.5-inch sandwiches instead.
Once the news hit that a man in Australia had discovered the dastardly shortage, other customers began posting their shortened sandwich photos on Subway’s Facebook page to share their own tales of  mealtime woe. The two men now suing the chain took their cue from others, reports the Philadelphia Inquirer, and allege that they, too, were shafted.

They sued on Tuesday, but Subway said in a statement yesterday that the company didn’t have a copy of the lawsuit yet and wouldn’t comment on it even if it did because due to its status as pending litigation.

“We freshly bake our bread throughout the day in our more than 38,000 restaurants in 100 countries worldwide, and we have redoubled our efforts to ensure consistency and correct length in every sandwich we serve,” the statement said.

The men’s attorney says even if it’s just a teeny tiny inch or half-inch, that comes out to about $0.45 Subway owes to customers who are paying for the whole foot. It sounds like the situation could blow up even more, as the attorney has sent private investigators to 14 Subway locations and adds that he’s been contacted by another customer who wants to sue in Pennsylvania.

“Class actions are to correct mass wrongs that involve small damages,” he said. “It’s not about the money.”

As for that money, it’s unclear if the plaintiffs are seeking cash or just want Subway to stop advertising one thing and delivering another. We’d ask for subs for life, but hey, we just love sandwiches.

S.J. men sue Subway over short sandwiches [Philadelphia Inquirer]