The 2nd of October I attempted to buy a pair of glasses online using PayPal. My debit card which is linked to my PayPal account was denied. Thinking it was an issue on PayPal’s side I called them and notified them of the problem. After researching the issue I was told that it was actually a problem on Bank Of America’s side. I contacted BOA to see why my card had been denied and was told that a merchant I had previously used my card at (which they weren’t allowed to disclose) had been hacked and my card number was one of those which had been compromised. I was told that a new card had been sent to my home the 9th of September.
This would have been fine except for the fact that I was allowed to have continued use of a “compromised” card for an entire month and I’m currently in Afghanistan with no way to obtain the new card. I explained to on to the representative and he told me that BOA would FedEx me a new card to my APO address in Afghanistan. I gave him the address and phone number so that once the card arrived the FedEx station could call me and notify me. After 2 weeks of waiting I finally went to FedEx myself to see if maybe they just forgot to call. There was still no package.
I called BOA and told them that I still hadn’t received my card when I was notified that BOA doesn’t ship to APO addresses. Due to this “accident” I was forced to cancel my vacation to Thailand because I had no way to access my money. Well, as if that wasn’t enough, because the card I had used to purchase my plane ticket to Thailand had been canceled I wasn’t able to obtain a refund as I had no card for the airline to refund my money to.
Thank God for USAA.
A lot of our readers, military-affiliated and not, agree with that last sentiment.