Every year there is an ebb and flow among cable companies, satellite services and phone companies, as customers bail out, dissatisfied, in search of another way to watch TV. Somehow at the end of last year, Comcast managed to hold on to more subscribers than they have in the last five years.
We’re as shocked as you are, but we suppose we can trust the numbers, somewhat, sort of, right? The Associated Press says in the last quarter of 2011, Comcast reported they lost only 17,000 TV customers, their best in five years, and a huge difference from the loss of 135,000 they had in the same quarter in 2010.
So how did you do that, Comcast? What’s your secret, when we see so many readers writing in boiling with rage over some disservice you’ve leveled at them? They say it’s due to added TV channels and better customers service.
Come on now, tell us — did they hand out free baked goods for life to keep 118,000 more of you? Kegerators? Baby sugar gliders? We need the truth!
Comcast cable customer loss slows to trickle [Associated Press]