American Airlines is warning customers about a potential email phishing scam that could be trying to steal personal information by posing as the airline. The emails are said to have been sent out as recently as November.
The L.A. Times says the scams aim to mislead customers into revealing things like the password to the airline’s reward program.
Examples of fake emails are posted on American Airlines’ site, including scams telling customers they’ve got a downloadable ticket to New York, or offers of money for taking a survey.
If you think you’ve received one of these emails (or, ahem, a fraudulent fax), don’t click on links, open attachments or call phone numbers included in them. Instead, forward it to firstname.lastname@example.org.
“We are aware of the scam,” spokesman Ed Martelle said. “It is being investigated by our corporate security department so we can find a way to shut it down.”
American Airlines warns of scam emails [L.A. Times]