Someone at the FCC must be a Verizon Wireless customer. The agency has just announced that it will look into the nation’s largest cell phone service provider’s plan to charge a $2/month fee to customers who don’t enroll in auto-pay or pay directly from their bank accounts.
In an e-mailed statement to the New York Times, the FCC writes, “On behalf of American consumers, we’re concerned about Verizon’s actions and are looking into the matter.”
Whether this is anything other than lip service is still to be determined. Just because the FCC looks into something doesn’t mean it can or will do anything about it.
Verizon has defended the fee and said that, in spite of the public outcry, it will not back down from the charge because it believes the other payment options provide enough ways to get around the fee.