Target.com President Leaves Glitchy Mess That Is Target.com

Following yesterday’s unexpected and still unexplained crash of Target.com — not to mention all the other problems the site has had since launching in late August — the website’s president, Steve Eastman has “left the company to pursue other opportunities.” We’re going to assume those other opportunities involve “looking for a job” and “catching up on Breaking Bad.”

Remarkably, a Target rep tells the Minneapolis Star-Tribune that Eastman’s departure isn’t performance-related.

Since Target relaunched its website in August — after nearly a decade of selling its wares online through Amazon — it has been plagued with glitches.

The most high-profile problem occurred in mid-September when the rush to purchase items from the new Missoni for Target line crashed the site.

But the problems continued, including further crashes, missing items and mysterious debit card charges… and re-charges… and re-charges.

It remains to be seen what sort of impact these very public bungles will have on Target’s holiday sales.

Target.com president departs suddenly [StarTribune.com]

Comments

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  1. theconversationalist says:

    If they were smart, they’d go back to the warm safe relatively crash-proof waters of Amazon for their web commerce hosting until the holidays are over.

  2. jono_0101 says:

    breaking bad is an awesome show…

  3. RogerX says:

    Looks like someone needs some serious help in designing, building, implementing, and managing a large-scale WebSphere Commerce site. Curious who their integrator was for this project!

  4. johnrhoward says:

    Nice job working Breaking Bad in there via a Community reference.

  5. Marlin says:

    Target as a whole has been going down hill the last several years. I can;t remember the last time I went into one.

  6. mavrick67 says:

    That’s it! Season 5 consists of Walt taking over Target and uses it to distribute blue meth.

  7. TBGBoodler says:

    I think Target must have taken website software advice from the Washington Post.

  8. sjb says:

    He most likely got pissed off on not being able to get the funding and resources necessary to make their web site work right. Told them to take this job and shove it.

  9. almightytora says:

    The target.com site is horrendous. It’s hilarious that when one goes to Target, they get a survey that directs them to go to http://www.target.com/survey

    Try going there and see what happens.

    (SPOILER: You’ll either get that the site is too busy or you’ll get the 404 error above.)

  10. FLConsumer says:

    Target’s website appears to be closed for good….until they can properly launch it. You bet they’re going to have something functional by November.

  11. human_shield says:

    It’s awesome that Target has employed out of work website designers from 1998.

  12. FrankReality says:

    Might have something to do with this:

    http://india.target.com/site/en/corporate/page.jsp?contentId=PRD03-004614

    “Target.com

    Help build the Target.com shopping experience on the internet and drive sales for the company. Work on applications for electronic funds transfer, supply chain management, online marketing, online transaction processing, electronic data interchange (EDI), automated inventory management systems and automated data collection systems.”

    • Princess Beech loves a warm cup of treason every morning says:

      This made me grin. No comment.

      Oh — wait. I just did.

  13. cecilsaxon says:

    The graphic over text is confusing and it looks a bit stupid. Hard to navigate. You just wanna buy stuff, not be wowed by their artsy fartsy web skillz.

  14. Princess Beech loves a warm cup of treason every morning says:

    Apparent failure in usability testing.