In a mass message sent out to its “e-mail club” subscribers, Chili’s revealed its service provider sprung a leak in user data, letting loyalists know first and last names, email addresses and birthdates went up for grabs.
Check out the letter, in which Chili’s downplays the impact of the data breach:
Thank you for being a valued member of Chili’s e-mail club.
We are contacting you because the service provider (InterMundo Media) for the Chili’s e-mail club experienced a breach of their server, which could compromise security of e-mail club information. Your information potentially at risk is limited to the following: first name, last name, e-mail address and birth date. Most, maybe not all, of the information that was accessed is publicly available.
Please note that the following guest information was not collected by Chili’s e-mail club and as such is not at risk from this breach: full credit card numbers, physical address and social security or other government-issued identification numbers.
Most states do not require notification when information of the type kept for the e-mail club is accessed, but North Dakota does. Our records show you to be a resident of North Dakota, and as such we’re providing you with this information.
We have no indication that any unauthorized individual has used or is using your e-mail club information as a result of this incident. However, the hackers may attempt to gain access to your personal information through phishing, spamming or other forms of fraudulent e-mail communication with you.
The safety and security of our guests is of utmost importance. We take situations such as this very seriously, and as a precaution all data information for Chili’s e-mail club has been promptly removed from InterMundo Media servers and transitioned to a different service provider.
We sincerely apologize for any inconvenience this may cause. Please accept the virtual $10 gift card below as a measure of our appreciation for your continued loyalty to Chili’s.
Your gift card can be redeemed by clicking the following link chilis.cashstar.com and inserting your individualized Challenge Key Code: [redacted]. This Challenge Key is case-sensitive, so copying and pasting is recommended for your ease of use.
Call me foolish, but that $10 gift card would have totally made me forgive Chili’s for giving out my birthday.