A pair of vacationers in the UK say they recently got the boot from a hotel in the seaside town of Blackpool after the manager accused them of writing a negative review on travel site TripAdvisor.com.
The pair had been staying in Blackpool to celebrate the completion of the man’s chemotherapy treatments. And, two days into their planned 3-night stay, they tell the Blackpool Gazette they were unceremoniously ousted by hotel management:
We had been there a day when they said we couldn’t get back in our rooms because they were recarpeting, and we didn’t complain – all we asked was if we could have an extra towel.
Then, on our second evening, he banged on the door and told us to get out, accusing us of writing a review on Trip Advisor, and said he would call the police.
The police were called, reports the Gazette, though they say the couple committed no offense.
“I was shocked when the police arrived, and we just agreed to leave,” the man told the paper. “We asked for a refund but the hotel refused.”
The closest review we could find on TripAdvisor to the date of the incident was this one:
Nothing like the internet or owners description. Dingy room, very poor furniture, only 2 handtowels, when queried said they were waiting for them. people were arriving, looking at rooms and leaving. young man on desk refused to acknowledge or rectify complaints or refund deposits.Told that if you wanted the room cleaned you should leave door open.Went out and on return told by elderly gent that they had fitted new carpet in my room, on entering room possessions had been moved ( including very expensive laptop ) girlfriend found one of her rings on floor. Fan had been removed together with coffees and milks and not returned room hot and stuffy, strong smell of curry from restaurant in same building. definiteley DO NOT BOOK HERE.
I think onwers must have written reviews on own website!
We’re assuming this is likely the one that got the couple evicted, as the management replies:
This man was removed from the premises for his bad behaviour, the hotel promotes a child friendly behaviour and such behaviour that may affect the peaceful and friendly enviroment of the hotel can not be tolerated.