Revenge is a dish best served cold, and when it comes to the bank who jacked him for $900, Justin is a master chef.
When he was a teenager, he got two overdrafts refunded, so a manager put a note on his account saying not to refund any more overdrafts. Years later, the bank put his deposit in the wrong account, causing him to overdraft by $500. Even though it was their mistake, they wouldn’t fix it because of the notes on his account. After he got sent to collections, ultimately costing him $900 total, Justin plotted to persuade everyone he knew to switch away from this bank.
This is the letter Justin wrote to them after he hit his goal of turning $100,000 of business away from this bank, just by telling them his story. He got 11 people to leave, 2 people to refi elsewhere, and successfully discourage 22 people from joining the bank.
Justin is going to write them another letter when he hits his next goal: turning away $1,000,000 in business.