Comcast Introduces Literal Nicknames For Customer Service
Check out the nickname for the Comcast CSR who helped Lauren set up her new account. Lauren adds, “‘Nem’ did a good job setting me up, though. I can’t wait to see what the service tech’s name is! Bane, perhaps?”
Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.