The Chicago Tribune informs us that the quick-service industry publication QSR Magazine ranks fast food restaurants based on the follwoing drive-through attributes: speed of service, order accuracy, menu board appearance, and speaker clarity. Chick-fil-A is apparently unstoppable, stealing the top spot for the sixth time in seven years.
From the Trib:
QSR commissions research of the nation’s top 20 fast-food chains, reviewing thousands of drive-through transactions. Although Chick-fil-A took the overall crown, here are the winners in each category:
—Speed of service: Wendy’s.
—Order accuracy: Chick-fil-A.
—Speaker clarity: Chick-fil-A.
—Menu board appearance: Whataburger.
McDonald’s is apparently slipping — their speed of service is down — dropping them from second overall to seventh.
Do you agree with QSR’s results?
Here are the charts: