UPS Has Strange Concept Of "Out Of Sight"
Chris sent us this picture of a package that UPS delivered to his apartment. Instead of leaving it at the complex's office, the delivery person left the box in a "secure, out of sight" location.
Can you spot the package?
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They've done this to me several times, and I have one of those wirey see through mats too so it's even more painfully obvious. Never thought much of it though, my house is set back a ways from the street and I live in a safe area, it's unlikely someone would steel it off my front porch. Now if I were in a high traffic area like this apartment, I'd be a little upset.
My sister lives in a rowhouse where the door is basically right on the sidewalk. They have a tiny alleyway on one side of the house that they use only to take out the trash. The UPS guy delivering my Christmas present (an iPod!) decided that rather than put it on their stoop and risk it being stolen (a definite possibility) he would just pitch the box down the alley. No note on the door or anything. My sister found it 6 days later when she next took out the trash. It was actually fine, thanks to Apple's nice packaging job.
I was under the impression that UPS always required a signature for delivery. At least that had always been the case until last month after waiting all day (I work nights/sleep days) waiting for my smartphone to arrive from Dell.
A little after 4 in the afternoon (IE very, very late for me!) I decided to check the website to see if there was an update on the delivery status. Saw the notation that it had been left at the side door. Never heard a knock or even the truck.
Went outside to find a torn open carton and no phone inside. I did find an old basketball from Lipscomb University near the carton though. Brought both inside, hoping I might be able to trade the back back for my phone if neighborhood miscreants came looking for it (I'm not in the best part of town)
Thankfully Dell shipped out a replacement phone within a week and sent it FedEx overnight. I definitely heard that truck pulling up out front, and opened the door to meet the driver. Oddly enough, he handed me the package and left without getting a signature either. Nevertheless, I did inform Dell of receiving the replacement.
Oh, and yes I still have the basketball.
@TheSpatulaOfLove: Naturally you don't see the guy just outside of the picture who waves slowly at people saying "This is not the bump you are looking for"
I can't even get them to come to my office before five o'clock. I've called and talked to the local distro center and they refuse to acknowledge that the driver is never here before six o'clock in the evening. I've had to dispute several ruined boxes of paper that was an utter pain as they were "signed for" by our doorman. Very frustrating.
Plus at home I watched the UPS guy look into our glass front doors and just walk away. Tragic.
UPS did the same thing to me, except I had left a towel on the porch. So they put the package under the towel (not really hiding anything) and then put a post-it on the door indicating the package was "under towel".
(Which considering the package was holding the screen door shut had to be moved to get to said post-it.)
I actually saved the Post-It UPS note, it was just too funny.
UPS has a strange idea of out of sight for me too. I live in a building with 3 units. We have our front doors which are on the side of the building going from the street to the alley. I am in the middle, so unless someone comes all the way to my door, nobody will see packages left by my door. Great arrangement for receiving packages since nobody can see it from the street. UPS has this habit of sometimes leaving packages at my BACK door, which faces another alley that actually gets quite a little traffic for an alley. To make matters worse, we don't have house numbers on the back doors at all, so one time UPS left my package at the back door for one of my neighbors, who didn't notice the package sitting there for a couple of days.
@mianne: I am glad that you're out from under that impression. I hope it was cleaner than the doormat.
Seriously, UPS never rings the doorbell, let alone gets a signature, unless I am home and open the door when I see them coming. Sometimes they'll put a big package at the back of the house, but it's not consistent.
@mianne: You know those Lipscomb hoodlums. With their no dancing and their curfews and their chapel.
We have three inside dogs that bark rather vigorously when UPS makes deliveries. Normally I meet the driver at the curb but I had a PC case delivered a few weeks and couldn't get to the curb in time. The driver actually lobbed the case onto our porch from a distance of about 10 feet away.
I called and complained and haven't seen that driver since.
@ematts: If it keeps an expensive package from being stolen, yes it is. Also, the driver should have left it in the apartment office. That was one of the biggest advantages to living in an apartment for me.
Better than our UPS guy who left the package on our driveway while it was snowing. Apparently going the 5 ft to leave it on the front porch so it would be hidden behind the bushes and protected from the snow was too much effort.
Not to mention that they and the other delivery services like to play ding-dong-ditch with me. I work from home and by the time I get to the door (about 5-10 seconds) I can hear the tires squealing as they pull away.
@mianne: UPS won't request a signature unless the sender pays them to do that. Even then, it's not guaranteed depending on if you get an asshole driver.
You should have made the image into a "screamer" and had a Bank of America symbol as the scary image or something.
@Nidoking: Had that happen to my neighbor at my old place...I saw the exposed key and picked it up. Of course...they then moved out the next day (I had never met them) before I could get it to them...and the apartment sat vacant for 6 months.
I still have that key.
@ematts: My biggest pet peeve is when they leave it at the door in plain view and don't bother to knock or ring or anything. Unless you're throwing it from the truck (I sure hope not), if you don't need a signature, just tap the damn doorbell to let me know to get it instead of letting it spontaneously combust in this southern summer heat.
@mianne:
Yeah, I dont get knocks on my door.. I have on several occaisions been sitting about 5 feet from the front door, with the curtains to my front window open so that I can see if anyone gets within 3 feet of my door and had the package mysteriously appear next to the door without anyone coming in visual range.. either they are ninjas or they are throwing the package near the door and taking off.. this is both FedEx and UPS..
@K-Bo: Not all apartment offices keep packages. Mine won't, so my UPS guy usually hides my packages behind a mat like shown, or behind the bush beside the door.
@K-Bo: Lucky duck. In my 7 years of apartment living, I never lived in a place that had an "apartment office." :( Just some crazy old lady who took it upon herself to sign for every single package, then scream bloody injustice if you didn't knock on her door to thank her. Old bat tried to get me evicted when I told the UPS guy not to let her sign for my stuff!
@pb5000: I wish I had that problem! My roommates and I are never home during the 9-5 day, so sometimes we're stuck begging UPS to leave a package. I don't have a car so I can't go pick it up at the depot and I'm never home to grab it. We've literally left post-its everywhere on the door saying "Seriously LEAVE IT" with our signatures, to no avail. That's why I'm big on the postal service, at least I can just pick it up at the post office.
@lmarconi: No joke. I have even called to see about getting a waiver or somethign on file so they WILL LEAVE STUFF at my apartment. But no.
I used to work for United Prison System, and half the shit that they did in there resulted in open packages, crushed boxes, no labels on packages.
There are supposed to get a signature for every package, half of them don't even ring your bell or knock on the door.
Also half the people that work they are assholes, especially the managers, supervisors and union leaders. They hire people who has a record and people who just gotten out of jail. Half of them don't even care about their job, they think that there are in a union, they can do whatever they want without any consequences.
Some of them at where I used to work at, came in high, and those assholes management knew that, but they still let them work.
@Cubziz: Heh. Around here, FedEx has seemingly gotten very stern with their drivers about leaving notes any time the inhabitant doesn't sign--so they leave the "we left you a package" note on the package. It's pretty funny.
@aloria: Yes, before I moved down here into houseland, we didn't have an apartment office either, nor did most of my friends' units. And we also didn't have cars, which meant taking elaborate public transit down to a dodgy area for the UPS terminal. Mail was often worse, so you'd just have stuff shipped to your office or do without.
@mianne: I know when it comes to FedEx, you should check with them and make sure they don't have your signature on file.
I signed one of those door tags ONCE so they could leave a package without me being home, and from then forward they left EVERY package without me signing. I came home to a Logitech Z-5500 speaker system sitting on my porch one day (the box is large and plastered with pictures of it's contents). I called FedEx to ask why they left a $500 box of electronics in plain sight, and they said that I signed to have packages left.
I had them remove that signature from their files, and now they wait for me to sign. :)
@DaBull: They have actually signed my name for me before. I had specifically requested signature delivery only (it was a $1.2k laptop) and the day it came I wasn't home. When they made a return delivery they claimed I had signed the door slip to have it left on my doorstep if I wasn't home. I took a look at the digital scan of the door tag and not only was it not even close to my handwriting they had also spelled my name wrong! I asked my neighbors just in case one of them had signed and no one had even talked to them that day. Luckily it wasn't stolen.
We discussed this whole thing about three or four years ago: Around that time, DHL was undercutting everyone else on price, so UPS and FedEx both started emulating their "service." I actually talked to an unusually candid UPS driver who told me that they'd all been forced to watch a video about new delivery procedures, which were, in essence: Get the fucking package off the truck as fast as humanly possible. Do not ring the bell, do no ask for a signature, do not bring the truck to a complete stop if you can help it. All those notes you tape to your door about ringing the bottom bell or leaving the package with the neighbor? They never get close enough to read it. The fact that this guy took the time to put the package under the mat may actually be their response to customer complaints about deliveries--he's making an attempt to hide it.





















I don't see a package, just that weird , oddly stained door mat.....................