Wentao, who had been waiting over half a year for a replacement set of earbuds from Skullcandy, wrote in with an update:

Almost exactly three hours after the article was published, I received a call from Skullcandy. I was told I would received my replacement plus one extra pair of the same model before I leave the country. The person I talked to told me his name was Brian, and they had 12 people working there (i.e., not just Joe). lol. Thanks, Wentao

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