Next time your satellite radio goes on the fritz, use the following magic number to solve your Sirius XM problems…
After being an XM customer for 6 years and seeing the programming slide steadily down hill, I decided to cancel my XM account (2 radios). Besides, I have other uses for the monthly subscription fee in these fun economic times!
After collective hold times of over one hour and fifty minutes, I had never reached the so called cancellation department. Naturally, I got frustrated so I called the Sirius Executive Customer Service number as listed on your website. They could not help me but gave me a critical bit of information: the XM Corporate Customer Service phone number!
After less than 10 seconds on hold I was on the phone with a US based CSR who was extremely pleasant and helpful. She canceled my account and ensured me that the account would not auto-renew.
Please share this vital data with your readers so that they may avoid the XM customer cancellation hell.
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