We have a new tipline czarina, Laura Northrup. She’ll be digging through your emails to email@example.com, thanking you for sending in tips, and pushing good stories to the editors. In due course, she’ll start contributing posts, too. We snagged Laura from the Albany Times Union, where she assisted consumer reporter Dan Higgins with his columns and posted on their consumer advocacy blog, The Advocate. A reformed professional librarian, she also owns several hamsters and has been known to engage in cheeky cross-stitching. Please join me in giving her a big Consumerist welcome!