General Motors took out an advertisement apologizing for “disappointing” consumers on Monday, asking your forgiveness for years of incompetance. Do you forgive them?
In the letter, GM apologizes for its poor quality and “lackluster” designs.
“While we’re still the U.S. sales leader, we acknowledge we have disappointed you,” the ad said. “At times we violated your trust by letting our quality fall below industry standards and our designs became lackluster.”
“We have proliferated our brands and dealer network to the point where we lost adequate focus on the core U.S. market. We also biased our product mix toward pick-up trucks and SUVs.”
Now they want your forgiveness — and hope that that forgiveness will take the form of a huge bailout for their industry. Are you feeling it yet?
GM says it “disappointed” and “betrayed” consumers [Reuters]
(Photo: damageinc86 )