JK Harris & Company is a tax-relief company in South Carolina that promises to help people settle IRS debts for “pennies on the dollar” by helping them file an Offer in Compromise (OIC) on their behalf. What they didn’t tell consumers is that “the IRS accepts only a small number of these kinds of cases,” writes digtriad. What they also didn’t mention is that they’ll accept your money even if they know you won’t qualify for an OIC, and they won’t give refunds. “In many cases, JK Harris did not even apply to the IRS to help consumers as promised. But the company still refused to give those consumers their money back.” Now JK Harris has made an agreement with attorneys general in 18 states to change its advertising and pay $1.5 million in restitution.
JK Harris wasn’t just misrepresenting its services. It also made it very difficult for customers to resolve any questions or complaints:
According to Cooper’s complaint, JK Harris regularly advertised it had more than 450 offices nationwide. However, the complaint contends that only the main office in Charleston handled consumers’ files.
If a consumer wanted to meet with a JK Harris representative about their file they had to physically travel to Charleston.
The other offices were staffed only by sales representatives who could not help consumers with their tax problems.
JK Harris also claimed consumers’ cases would be handled by “tax experts” or “ex-IRS agents” when in fact the people handling the cases did not fit those descriptions and did not have tax expertise.
JK Harris case managers changed frequently, and consumers complained they often had to provide the same information to the company several times.
Under the terms of the agreement, JK Harris now has to:
- pay refunds to customers if it can’t help them with their tax debts, or if the IRS doesn’t accept the OIC;
- provide accurate information on when a customer can qualify for an OIC and how frequently the IRS accepts such claims;
- stop lying with its advertising and sales practices;
- never offer or perform credit repair services.
If you know someone who lives in one of the following states, they should contact their attorney general’s office for more information on how to qualify for a refund from JK Harris (we have the number for NC because that’s where the article was published):
North Carolina (1-877-5-NO-SCAM)
If you owe back taxes and aren’t sure what to do about them, the best thing to do is pay a visit to an experienced and knowledgeable accountant for help. He or she should be able to help you figure out how much you owe (in some cases you may have actually overpaid, and simply filing the appropriate forms for the missing years will solve your problem) and help you set up a repayment plan that fits within your budget.
“‘Pennies On The Dollar’ Tax Relief Company Ordered To Pay Refunds” [Digtriad]
(Photo of sneaky snake: Getty)