"Help, I've Been Ripped Off By A Gas Station!"

Reader Dave thinks he’s been purposefully ripped off by a gas station in CT:

Just wanted to let some of the folks living in or traveling in Southeast CT to avoid any of the Sunoco Stations that are owned by “Chucky’s”.

My wife and I stopped at the Sunoco that is located on Route 1 in Stonington the other night, because they had their lighted sign showing a price of $3.35 a gallon for premium fuel. It was night time and we did not notice until we were halfway thru pumping that the digital readout on the pump read $3.47 a gallon, which is obviously $.12 cents a gallon different.

When we went to complain to the person in the Kiosk, we encountered a very belligerent clerk who basically tried to tell us he knew nothing about the price that was on the huge, lighted sign.

Just another example of someone price gouging, but with definitive, and pre-calculated actions to insure he can rip off the most number of people possible.

We will never purchase anything from any of the gas stations owned by the “Chucky’s” group again!!!

Thanks

Dave

Not to discourage you from patronizing another gas station, but you might want to consider reporting the station to the Connecticut Department of Consumer Protection. They have a hotline set up for complaints like yours.

Governor Rell’s Gasoline Price Hotline: 1-800-842-2649.

If you suspect shenanigans are going on, don’t just write to us! Tell the people who can really do something about it.

Energy Information [DCP]
(Photo:Ryan McFarland)

Comments

  1. forgottenpassword says:

    @bdgbill:

    There are still plenty of shitty gas stations that have leaky tanks. Around here…. pakistani families buy them up because they are cheap, then what eventually happens is someone’s engine gets completely ruined by water in the gas & it hits the news BIG time & the gas station (& the owner) is raked over the coals.

  2. Tank says:

    i thought it was illegal to charge a cash price and a credit price – the price is the price, and the discount the station pays to the credit card company is part of the cost of doing business.

  3. nonzenze says:

    “Any car that is free of detonation on regular gas will not run any better, will not generate any additional power and will not operate any more efficiently on premium gas.”

    No, most sporty cars (even those rated for 87) will advance the timings until doing so does not result in knocking. It’s a horribly expensive way to add 1/2 HP (at the very most) but it’s certainly non-negligible. Try it out for yourself on the dyno someday. . .

  4. bhall03 says:

    @mgyqmb: I am so glad I am not the only person who had this thought while reading Dave’s story.

  5. NellStreit says:

    I am a senior on a limited income, so a “few cents” per gallon is important to me. The huge sign that said $3.99 was cheaper than many others in the area. I had seen it reading that amount for several days. I gave the clerk $20 and went to pump my gas. Just as I was about to turn on the pump, I noticed the small amount on the pump read $4.09 per gallon. No there was no difference in cost if you paid cash (which I did) I went back inside where the clerk seem/acted bewildered at my problem. She had to ask another employee what to do. No one was apologetic about how I would have been overcharged had I started pumping. No one seemed interested in correcting the error for me or the rest of the customers. No one was moving in any direction to do anything about the situation. In fact the second clerk seemed annoyed that she was interupted from stacking the candy bars. When I told them I was not going to pay $.10 more per gallon than the price on the sign, she gave me the price difference of what it would be if the pump reflected the same price. Now…why all the fuss? The price brought many people into their station. At $.10 per gallon for several days and sold to how many people (maybe hundreds?) would amount to a lot of money for them. Perhaps all their pumps were wrong and they have a lot of pumps. Even the big rigs stop there for refueling. A mistake? I highly doubt it? People are usually embarrassed or sorry if they make a mistake and they usually try and fix it. They just seemed annoyed. I told the next customer who pulled in while I was getting my gas what happened so she could check her side of the pump.

  6. Anonymous says:

    Dave is not the only one to find rude jerks at Chucky’s.Try the third shift mgr at Chucky’s,School st.Putnam,CT. “Gary” would rather be on his cell phone flirting than doing his customers any favors. HIs breath smells like a distillery on a good day.Doesn’t Chucky’s fire anybody?