The editor of PC World signed up for 32 different online accounts and then tried to cancel them. As could be expected, the results weren’t pretty, with difficult to find cancellation instructions, options designed to mislead, and upselling exit interviews.
The worst offenders:
Only Consumer Reports Online and The New York Times TimesSelect received flawless score, “setting a standard that other services would do well to emulate.” — BEN POPKEN
Just Cancel the @#%$* Account! [PC World] (Thanks to Karl, Susan and Octavia!)