At what point does horrific misogynism become absolutely hysterical? When a mustachioed ape at a Ford dealership, while talking to a deaf woman over the phone via a Relay Service, makes an offhand background comment to his coworkers that he’s “talking to the ideal woman — deaf, dumb and blonde.” And then the Relay Service worker types that sentence back verbatim to the customer.
Who’s the ape? It’s Steve Davis, Assistant Service Manager of the Ford Dealership at 13401 Balt-Wash Boulevard in Laurel, Maryland (unbelievably, our tipster supplied us with photos!). The ideal woman in question — whom, by virtue of her moxie, we have no doubt would be ideal even if she weren’t a blonde — was naturally outraged. And one of the perks of the Relay Service is you have a text transcript of all your conversations! So she went on the warpath, supplying the transcript to Steve’s manager. For her trouble, she got $100 off, which she seems happy with. Of course, she has no idea if the manager intends to do anything about it: a bit of sensitivity training might be in order, here.
The ideal woman speaks out against Steve, after the jump, by proxy of her friend, Sophia.
My friend, a Deaf Woman had to take her car to a local Ford Dealership to get it check out because it’s that time again. She call the place using Relay Service and was hung up on by a man named Steve. Now she dealt with Steve before and always does business with him.
So why is it now that when she called back the second time using Relay Service to make an appointment that he told his coworkers that he was talking to a “Ideal Typical Woman Deaf Dumb Blond”?
She was extremely pissed off and called back the next day to speak to the manager. Don, the manager told her that he couldn’t do anything about it without proof. She has the transcript of the whole conversation.
So today, we both went to the Dealership and she gave Don a copy of the transcript while she was getting her car taken care of. Don told us that he will discuss this with Steve.
He was really nice to her and gave her $100 off. Now we don’t know if he’s really going to do anything about this.
That comment was ignorant and unprofessional.
Assistant Service Manager
13401 Balt-Wash Blvd.
Laurel, MD 20707