If you’re shopping for something for which you might conceivably need the manufacturer’s warranty, be careful where you buy it. Most people know that buying from unofficial channels like small eBay or Amazon marketplace sellers can void manufacturer’s warranties, but Chris was under the impression that Buy.com (now called Rakuten) was a totally legit and authorized retailer. Logitech disagrees. When his keyboard would no longer hold a charge, he tried to make a warranty claim, only to be told that Buy.com was a “non official vendor” and he was out of luck. [More]
Many of our regular readers would argue that this was all Matt’s own fault for going to Best Buy. They had a great promotion for iPhone screen protectors and cases, though, and how could they possibly screw up selling an iPhone case? By only selling Zagg InvisibleSHIELD screen protectors. We’ve heard great things about these products, but Matt was horrified to notice that the company puts its name, in black letters, on the screen protector itself. The effect is subtle if you have a black smartphone, but could be irritating if you have one of any other color.
Sure, those clear adhesive protective covers for small gadgets are supposed to last for a long time, but what happens when the film starts to peel and your iPod has plenty of useful life left? Then you do what reader Rob did and peel it off, discovering an unmovable coating of perma-goo on the outside of the device. No solvent can remove it.
Do you enjoy having a functioning iPod Touch? Then don’t let Best Buy get their clumsy mitts on it and hire them to apply the tricky, delicate Zagg Invisible Shield. Reader Span_Wolf writes that he thought that he had a run of terrible luck with buying defective iPods, but eventually figured out the real cause of his troubles: he thinks, and Apple agrees, that Best Buy staff’s misapplication of the fancy plastic cover damaged the devices.