you’re fired

(Nicolas Eckhart)

Kmart Lays Off More Employees, Turns Sales Floor Into Big Pile Of Boxes

The apparent inescapable death spiral of Sears continued last week when the retailer laid off an unspecified number of full-time employees from its Kmart stores. [More]

aaron_anderer

MetLife Cutting Snoopy And The Peanuts Gang Loose After Three Decades

The days of gazing upward to the skies at a football game to see Snoopy’s face gliding by on a blimp will soon be over, as MetLife has announced it’s cutting ties with the cartoon pooch and the rest of the Peanuts gang after more than 30 years together. [More]

Mike Mozart

Walmart Denies That Cashier Was Fired For Hugging Customers, Matching Prices

Last year, people around the country rallied behind two Walmart employees who they believed were unfairly fired for redeeming $5.10 in discarded soda cans and for waiting half-an-hour to turn in $350 dollars he found in the parking lot. Now, consumers are once again showing support for another cashier of the big box retailer who says he was fired for hugging customers and discounting a jug of tea.  [More]

(Kristin Sloan)

Instacart Fires Minneapolis Drivers After Announcing Pay Cuts

Almost two weeks after cutting driver pay, grocery delivery startup Instacart appears to continue revamping its service in the aim of increasing profitability. To that end the company has fired all of its drivers in the Minneapolis area just six months after opening for business in the city.   [More]

Ford Dealership Bans Another Customer For Imperfect Survey Responses

Ford Dealership Bans Another Customer For Imperfect Survey Responses

Automakers demand nothing but perfection. No, no, not necessarily from their employees or their dealerships. They demand perfection from us consumers when we respond to surveys about the service at the dealership. It turns out that bad scores can cost dealerships and even individual salespeople a lot of money, and dealerships will ban bad survey-takers from doing business with them. [More]

McDonald’s, Tyson Foods Cutting Ties With Poultry Farm Over Alleged Mistreatment Of Chickens

McDonald’s, Tyson Foods Cutting Ties With Poultry Farm Over Alleged Mistreatment Of Chickens

McDonald’s and supplier Tyson Foods are promising to stop working with a Tennessee chicken farm after an animal rights group released images from hidden cameras showing alleged mistreatment of the birds. [More]

(Mike Mozart)

Walmart Manager Says He Was Fired After Stopping Alleged Shoplifter

For several years now, Consumerist has reported on variety of stories where a former Walmart employee says they were fired either stopping a shoplifter or defending themselves in an altercation with customers. The latest such incident involves the manager of an Alabama Walmart who claims he was dismissed after stopping an alleged repeat offender from shoplifting again. [More]

(Spidra Webster)

American Apparel Officially Fires Founder Dov Charney After 6-Month Suspension

After removing CEO Dov Charney from his post back in June, American Apparel says it’s officially finished with the company founder. After investigating Charney for “alleged misconduct and violations of company policy,” the company said “it would not be appropriate for Mr. Charney to be reinstated as CEO or an officer or employee.” [More]

(gene bob)

Walmart Worker Claims He Was Fired For Trying To Stop Assault In Parking Lot

UPDATE: Consumerist spoke over the phone with a Walmart spokeswoman who says that after taking a step back and taking another look at the situation, the company has offered the worker his job back. [More]

Gettin' schooled.

Lawsuit Accuses Donald Trump Of Running For-Profit University That Didn’t Teach Anything

The New York State attorney general’s office filed a civil lawsuit over the weekend against Donald Trump’s eponymous school, where he had touted expert instructors ready to take students to new heights in the real estate world, claiming no one learned a thing and that it was just a bunch of false promises and side-swept hairdos. [More]

Walgreens Fires Pharmacist Who Foiled Robbery By Firing Gun

Walgreens Fires Pharmacist Who Foiled Robbery By Firing Gun

What some called a heroic save, Walgreens has found reason to terminate the job of a night-shift pharmacist. Jeremy Hoven fired his handgun during an armed robbery at a store in Benton Township, Mich. and was subsequently fired. [More]

Court Says Man Can't Be Fired For "Stealing" 2 Cents Of Electricity From Work

Court Says Man Can't Be Fired For "Stealing" 2 Cents Of Electricity From Work

A court has ruled that the man who was fired after he charged his Segway at work for 1.5 hours was wrongfully terminated. His boss asked him to remove the unit from the power source and 12 days later he got sacked for “stealing electricity.” The amount of power he absconded with was estimated to be of 2 cents in value. [More]

AOL: “You’re Fired For Doing Your Job. The Lawyers Were Listening.”

AOL: “You’re Fired For Doing Your Job. The Lawyers Were Listening.”

This site, when it all comes down to it, features the CSR as protagonist. Sometimes he’s the hero, bending company bureaucracy, flouting his own training because he feels sympathy. More often, he’s the anti-hero, speaking in circles and thwarting any attempt to get satisfaction from a customer. But it’s all about the CSR.