you pay for what you don’t get

Hotel Gives Away My Room, Hotels.com Won't Give Me My Money
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Hotel Gives Away My Room, Hotels.com Won't Give Me My Money Back

For all the confirmation e-mails and reservation numbers you receive when booking a room through Hotels.com — and most third-party discount reservation sites — there is still a slim chance that you’ll arrive at your destination only to find out your room has been sold off to someone willing to pay more.

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