You’re sitting pretty, surfing away on the World Wide Web at 35,000 feet when the wireless Internet on your United flight stops working. And a few minutes later, it’s still not working. But even if the service for the entire plane is out for a while, United crew members won’t make a plane-wide announcement about it, so you’re on your own to ask for a refund. [More]
Comcast and Time Warner Cable are cable companies: they run their wires to little boxes in our living rooms so we can watch Mad Men and Game of Thrones. But even though roughly 100 million Americans subscribe to pay TV, that’s not what the merger between the two companies is about. The future of entertainment is online, and that access is what’s really at stake in the proposed merger deal.