Anyone who has worked in just about any job knows that this idea that “The customer is always right” is a bit of an overstatement; more of an ethos than a statement of fact. Most of the time the customer is simply mistaken and it’s a matter of finding the best way to set the record straight. But sometimes the customer is just a bullheaded jerk, or an egotistical ignoramus, or a scammer, and it’s these bad consumers who make it harder for the rest of us to get good service. [More]
who are the people in your neighborhood?
Earlier today, Parade Magazine published a state-by-state breakdown of the wealthiest individuals in the U.S., and while there are a number of non-shockers (Bill Gates is rich? Shut the front door!), there were several fascinating takeaways from the list. [More]