When you’re a national fast food chain, you can’t just sit back and coast — you’ve got to constantly increase sales to show you’re growing. Wendy’s is the latest chain to report weaker-than-expected sales growth, results the company is blaming on the fact that groceries are cheap, meaning more people are eating at home. [More]
The same week that McDonald’s publicly touted that its chicken menu items are now 100% free of antibiotics, Wendy’s quietly changed its policies to establish a timeline for ridding its birds of antibiotics that are deemed medically important to humans. [More]
As you may remember, earlier this summer, fast food and salad experience restaurant Wendy’s confirmed that “considerably more” than 300 of its stores fell victim to a malware attack starting in late 2015. Now, the fast food giant is spilling the chili beans on what customer information the hackers took. They extracted cardholder names, credit and debit card numbers, and card expiration dates. [More]
Wendy’s, a fast food chain that serves burgers, fries, and salad experiences, has had some recent issues with malware. Specifically, they announced last month that about 300 franchisees had been hit with malware that breached customers’ card data. The investigation continued, though, and so did fraudulent charges. It turns out that there was another piece of malware lurking in payment systems. The number of stores hit is “considerably higher” than the company originally thought. [More]
We’ve been talking about brand experiences here lately, with Cadillac opening a cafe and art gallery to explain what their brand feels like, and American Girl is building a new store that they hope will immerse fans in the brand. Well, fast food can do that, too: that’s why Wendy’s isn’t just serving salads in their restaurants. Their new chicken-quinoa offering is a salad experience. [More]
There are many things one would not want to find in their beverage, but a slimy razor blade has got to be one of the least appetizing. That’s what a mom in New Hampshire said she found in the bottom of a Wendy’s soda her daughter was drinking. [More]
Back in February prank callers preyed on fast food restaurants like Jack in the Box, Burger King, and Wendy’s, instructing workers to break every window and door or face certain disaster. The prank hit again in Minnesota over the weekend, when employees of a Burger King smashed the store’s windows, following directions from what they thought was a fire department official. [More]
Back in January, Wendy’s confirmed that it was looking into a data breach, adding later that it had found malicious software designed to steal customer information on computers that operate its payment processing system. As one might imagine, that didn’t go over well with some customers: a new class action claims the fast food chain was negligent in exposing its customers’ credit and debit card information to attackers. [More]
Fast food restaurants occasionally mix orders up; that’s why most of us spot-check our food before leaving. And while it’s acceptable to be a little perturbed when your order is wrong, it’s not acceptable to express your discontent by biting the manager.
Arizona Wendy’s, Jack In The Box Hit By Prank Calls Instructing Workers To Break Restaurants’ Windows
If you work at a restaurant, or any other business with windows, take note: don’t listen to anyone who calls and tells you to break every window and door you can lay your hands on. We already heard about Burger King workers in California who fell prey to that prank recently, and now it seems the staff at both an Arizona Wendy’s and a Jack in the Box have played Simon Says, demolition version, as well. [More]
A burger and some chili or a baked potato seems like a great meal idea in this miserably snowy winter weather so many of us are having. Unfortunately, reports are saying that if you bought that tasty treat from Wendy’s with a credit or debit card recently, it may come with an unwanted side of fraud.
In an effort to attract new customers and bring old ones back, fast-food restaurants are bringing back value menus. Don’t call them dollar menus, though, even when the items do cost a dollar each. Or, in the case of a new value meal deal from Burger King, 80¢ each. [More]
Wendy’s might be a little bit tardy to the cage-free egg party, but it’s showing up now with a plan to get in line with its competitors: the chain says it’ll switch to sourcing 100% cage-free eggs by 2020 in all U.S. and Canadian locations. [More]