It could always be worse. Almost exactly a year ago, we shared a KFC promotion that donated part of the purchase price of a ginormous soft drink to type 2 diabetes research. You know, the kind of diabetes that is correlated with poor diet and exercise habits, such as drinking ginormous soft drinks. This year’s Wendy’s promo raises money for the Juvenile Diabetes Research Foundation, or type 1 diabetes–the one not correlated to poor dietary habits. Donate $1, and you get four small Frostys, cups of a sugar-laden dairy-like substance. One small Frosty contains 42 grams of sugar, if you’re wondering. That’s 10.5 teaspoons of sweetness, and kind of a weird item to be selling as a fundraiser for a disease that prevents patients from processing sugar correctly.
It seems Domino’s isn’t the only fast food chain trying to figure out how exactly to deal with the challenges of its customers’ gluten intolerances. Bill writes in to relay the story of a disappointing encounter he had with Wendy’s, which is usually pretty good at working with his wife’s celiac disease. That translates to a severe sensitivity to wheat gluten, meaning, no bread. Not even a little bit.
The Internet world is in a buzz of confusion. Or at least some of its denizens are, after a Wendy’s coupon offered up a “Free Small Hot Original Redhead” with any purchase. Sounds like a good deal — or it sounds like you could get a small ginger person, if you aren’t aware that Redhead Roasters is Wendy’s newish moniker for its coffee.
Both Burger King and Wendy’s have been attempting to revamp their look and their menus in recent years, but it looks like whatever Wendy’s is doing is working slightly better as the fast food company edged out Burger King to become the second-largest burger chain — and the #3 overall fast food joint — in the country.
While Wendy’s has done an awful lot in the last few years to revamp its menu — new burgers, better fries, fresher ingredients — it hasn’t done much to update its staff. But that may change soon, with the announcement that the fast food chain plans to start re-interviewing its employees in an effort to only retain the best folks behind the counter.
Hoping for a zing of whiskey in your burger? Wendy’s Black Label burgers might make you think of a certain Mr. Johnnie Walker but instead of booze, these sandwiches are just offering some “high-end” ingredients to lure customers in.
In the over 40 years since Wendy’s began slinging burgers, the fast food chain has never been able to slip past competitor Burger King, which seemed to have a permanent lock on the runner-up slot behind McDonald’s. But the newest numbers indicate that while the Ohio-based burger joint is set to leap-frog BK into the number two spot in total sales, even though it has almost 1,400 fewer stores in the U.S.
Our sensory-specialist siblings over at Consumer Reports have tasted the Dave’s Hot ‘N Juicy burger from Wendy’s, and have declared that the burger, while thicker than previous Wendy’s offerings, isn’t all that juicy.
In the last year, Wendy’s has attempted to upgrade its menu items — skin-on fries with sea salt, real lemonade, better bacon for your burger — so now the fast food mega chain is looking to possibly overhaul its image with a restaurant redesign.
Last week, a pregnant woman in Illinois complained to a Wendy’s staffer about being served a cold burger. Little did she know that such a minor issue would lead to her being chased down in the parking lot.
If you’re a fast food mega chain in the midst of an image overhaul, it probably doesn’t help if some of the eateries that bear your name don’t play along. At least that’s what Wendy’s is saying about franchisees who refuse to install equipment necessary for making the company’s newest burger.
Many of the trademark infringement stories we cover involve mammoth corporations picking on smaller, unrelated businesses, but this one’s a bit different. A small chain of seafood restaurants in Florida has filed a $2 million lawsuit against Wendy’s over the use of the phrase “You can’t fake fresh.”
Almost a year ago, our survey-loving siblings at Consumer Reports asked several thousand readers to rate burgers from 18 burger chains and to no one’s surprise, McDonald’s came in dead last. Not satisfied with merely finding the best and worst beef-on-a-bun, CR decided to go for the super-sized option, rating 53 restaurants in five categories to find which ones provide the best food, service and value to customers.
Bad weather in Mexico and Florida, two of Wendy’s biggest sources for tomatoes, has pushed many of the chain’s restaurants to switch to a “by request only” policy for getting tomatoes on your sandwiches.
Just three years after combining in a $2.2 billion merger, Wendy’s and Arby’s are about to part ways. The supersized 2008 deal created the world’s third-largest fast-food chain, but Arby’s has struggled and parent Wendy’s/Arby’s Group is now ready to slice the roast-beef chain out of the family.