we don’t want your old credits

Southwest Deletes Entire $140 Credit Because $10 Of It Was Too Old

Southwest Deletes Entire $140 Credit Because $10 Of It Was Too Old

Southwest Airlines has a policy where “unused, fully refundable tickets that do not carry restrictions may be applied toward future travel or refunded within one year from the date of issue.” Unfortunately, something this policy doesn’t state is that you apparently lose that entire credit if even a small portion of that original ticket was purchased using an old credit. [More]