In 2013, video game giant Electronic Arts became the first business to be named Worst Company In America twice by Consumerist readers (a feat that has since been matched by Comcast). EA made the brackets again this year, but narrowly lost out to Time Warner Cable in the early rounds. And if relatively new EA CEO Andrew Wilson had his way, his company would never be up for WCIA consideration again. [More]
We haven’t even begun to ask for nominations from readers for the next Worst Company In America tournament, but some are already making the case for once again giving the Golden Poo trophy to reigning two-time WCIA winner Electronic Arts. [More]
It was nary a few months ago when Michael Lawder, the head of customer service at Electronic Arts, was touting the company’s new call centers in Texas and Ireland as part of its effort to improve the customer experience. What does it say about the Worst Company In America 2013‘s dedication to that plan when it’s reportedly started laying off staff at the Galway customer service center?
Though it didn’t get the attention of this year’s title match, yesterday saw another Worst Company In America bout for third-place bragging rights between tournament also-rans Comcast and Ticketmaster. In the end, Comcast managed to beat out Ticketmaster and collect its first Bronze Poo. [More]
This is it. Make no mistake where you are. After weeks of gouged eyeballs, pulverized ribs, countless bruised egos, and one dislocated thumb, the battered bodies of 30 bad businesses are licking their wounds and vowing to fight another year, while your votes have set up an epic rematch of the 2012 Final Death Match. [More]
Video game giant EA is on the precipice of having a chance to repeat as grand champion in the Worst Company In America tournament, so one might think this would be a time for EA to make nice with the customers who feel like they are being mistreated. And in an EA.com blog post, Chief Operating Officer Peter Moore does admit to mistakes and promise to “do better.” But, for reasons we can’t even begin to fathom, he didn’t stop there.
The madness of March, when 32 bad businesses began pummeling each other mercilessly in an orgy of blood and denied extended warranties, has been refined and honed into the brutal fiery fury of April, as only eight names cling tenuously to their claim to be the Worst Company In America. [More]