Have you ever walked into a department store, immediately became lost, and, for some unknown reason, you can’t find a sells associate to direct you to the shoe department? These is the kind of information that, traditionally, could be obtained by speaking to a store employee. But why should you speak to an actual human when you can just spend more time staring at your smartphone? [More]
Nice try, Watson. Yeah, I’m talking to you, and I know you can understand me, Mr. “I’m IBM’s Supercomputer and I went on Jeopardy! and beat two humans so now I think I know everything about being a real live, sentient being, including an in-depth understanding of condiments,” blah blah blah. Stay away from barbecue sauce. Got that? It’s obvious what you’re doing here and I won’t stand for it. [More]
We’re sure that most of you were sitting around thinking that the one thing the U.S. health insurance business needs is to be even less human than it is currently. And it looks like the folks at the health insurance behemoth WellPoint have heard those thoughts, because they have decided to “hire” Watson, the IBM supercomputer that beat two humans on Jeopardy earlier this year to help them decide on issues of treatment for policyholders.
Watson, the Jeopardy-dominating, medical knowledge-slurping IBM supercomputer, has turned its penetrating cyber-gaze toward the ins and outs of sales and customer support. Someday, Watson’s progeny may help you out with software installation and call you during dinner to talk you into applying for a credit card.