We’re pretty impressed that this member of the Washington Sports Clubs at the DC USA Mall helped catch a thief. We’re a little stunned, however, that the staff at the gym let the guy enter in the first place without making sure he had a membership, or that they did nothing to stop him as he ran out with someone behind him yelling, “Stop! Thief!” Thankfully an off-duty cop pursued and apprehended the guy, and the member got back his wallet. But what’s the point of a gym membership and a staff if you’re completely on your own once you get there?
I just found out that after I canceled my account with Washington Sports Clubs last year, they created a new account and continued to deduct hundreds of dollars from my account. More than $700, actually. I should have noticed this, but the charges varied each month and didn’t say “Washington Sports Club” anywhere — so I missed it. After more than a week of phone haggling and bringing in documents, the club is refunding my money. I would also like them to grovel and send me on a trip to Paris.