Have we learned all we can from Video Professor’s free training discs? (Well, free for 7 days, then $30 every month.) Or did the professor blow all his cash on legal fees in order to bully critics and attack competitors, as techdirt suggests? Either way, the company called all its employees to a meeting last week and gave them an unpaid summer vacation.
The people at Video Professor, a mail order company that lures in customers with words like “free” and “trial” and then hits them with $290 in charges, are drifting back to their old habits again. They don’t like it when people accuse them of being a scam, even though they deliberately minimize or leave out altogether the expensive details of their offer, and even though hundreds of people have complained about difficulties getting refunds. This time, the targets are TechCrunch and the Washington Post, but as usual the whole “silence my online critics” strategy has backfired.
This is Round 15 in our Worst Company in America contest, Capital One vs Video Professor.
Capital One’s amusing credit card commercials aren’t so funny after dealing with their appalling customer service staffed by thugs and gutter snipes.
The Consumer Law & Policy Blog reports:
Colorado infomercial company Video Professor this week dismissed its lawsuit against 100 anonymous defendants who had posted critical comments about its products and billing practices online. Earlier this month, the company withdrew subpoenas that had sought the identity of anonymous posters on the website infomercialscams.com.
Yay. The bums will always lose, Lebowski. Get a job, sir. Stop pestering people on the internet.