Survey: Barely Half Of E-Mails To Major Retailers Receive Adequate Responses

Survey: Barely Half Of E-Mails To Major Retailers Receive Adequate Responses

If you’ve ever written an e-mail to a retailer and either never received a reply or received one that did not adequately answer your question, you’re not alone. In fact, according to a new survey, retailers only provided complete responses to customers’ e-mails 54% of the time. [More]

A Little Pesky Snow Can't Deter Shoppers Set On
Spending

A Little Pesky Snow Can't Deter Shoppers Set On Spending

Neither rain nor sleet nor snow nor that crap they call wintry mix can keep shoppers out of their favorite stores, even in the depths of cold, blustery and wet January. Numbers are in on last month’s sales, and stores like Costco, Victoria’s Secret and Macy’s are boasting strong numbers. [More]

Up-To-The-Minute Coupon Codes For Hot Sales

Up-To-The-Minute Coupon Codes For Hot Sales

The deal aficionados on the FatWallet message boards have various discussion threads devoted to providing the most current coupons for a slew of stores. Rather then dig for them, here’s a master list of their official store coupons and clearance threads. Members routinely get rid of dead coupons and post new ones, so this is definitely one to bookmark: [More]

Retailers, Manufacturers Agree To Reduce Amount Of Lead Used In Handbags

Retailers, Manufacturers Agree To Reduce Amount Of Lead Used In Handbags

As part of a $1.7 million settlement, over 40 major retailers and apparel manufacturers have agreed to cut back on the amount of lead used in handbags and other accessories. [More]

Executive Emails For Victoria's Secret

Executive Emails For Victoria's Secret

Got an issue with Victoria’s Secret that regular customer service can’t or won’t handle? Try escalating it to the top of the laundry heap with these email addresses for senior executives. [More]

VIDEO: Stores Caught Restocking Used Underwear &
Lingerie

VIDEO: Stores Caught Restocking Used Underwear & Lingerie

We try not to be too paranoid about the cleanliness of things we purchase. We’ll purchase used books, buy vintage clothing, drive pre-owned cars. But the “Ick Factor,” as it’s known in the world of science, jumps off the charts when it comes to used undies. But that’s exactly what NBC claims to have discovered at several retail stores. [More]

Victoria Doesn't Seem To Be Keeping My Secrets So Well

Victoria Doesn't Seem To Be Keeping My Secrets So Well

A woman who asked us to withhold her name says she was shopping online at Victoria’s Secret and somehow got a follow-up email about an item she placed in her cart but held off on ordering. The woman is mystified because she’s certain she didn’t sign on to the site. [More]

The Duct Tape Shoplifters: Coming Soon To A Mall Near You?

The Duct Tape Shoplifters: Coming Soon To A Mall Near You?

Watch out for organized, highly trained teams of shoplifters in your local mall. They aren’t small-time operators—they stole $23,000 worth of bras and panties from a West Virginia Victoria’s Secret. No, really.

Victoria's Secret Hunts Nationwide To Find Your Panties

Victoria's Secret Hunts Nationwide To Find Your Panties

In this latest Above and Beyond story, Victoria’s Secret conducts a nationwide search to find the Chris and Becka’s panties.

Class Action Lawsuit: Victoria's Secret Bras Causing Skin Rashes?

Class Action Lawsuit: Victoria's Secret Bras Causing Skin Rashes?

Discover Magazine has an interesting blog post about some consumers who were complaining that Victoria’s Secret bras were giving them painful rashes. When their lawyers bought similar bras and had them tested — they were found to contain formaldehyde.

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  • Sweatshop In Queens Produced Clothes For Macy's, the Gap, Banana Republic, Urban Apparel, and Victoria's Secret

    Sweatshop In Queens Produced Clothes For Macy's, the Gap, Banana Republic, Urban Apparel, and Victoria's Secret

    New York state labor officials are bringing one of their largest cases ever against Jin Shun, a clothing factory in Queens, New York that employed Chinese immigrants. Inspectors say the company

    • cheated its workers out of more than $5 million in pay;
    • instructed workers to lie to state inspectors;
    • required 6 and 7-day workweeks, sometimes for up to 120 days at a time;
    • didn’t pay overtime or minimum wage;
    • kept two sets of timecards to fake-out inspectors.

    Macy’s says they’re “very concerned” about the case and are investigating it, the Gap says they’re cooperating with authorities, and Victoria’s Secret says they have a “zero tolerance policy” for factories that are unwilling to work with them to achieve compliance—all of which makes us wonder whether any of these companies ever investigated the factory personally. (It’s not like it was in some remote part of China.)

    Woman Sues Victoria's Secret Because Of Thong Injury

    Woman Sues Victoria's Secret Because Of Thong Injury

    Macrida Patterson, age 52, is suing Victoria’s Secret, claiming that because of a design problem, a decorative metallic piece affixed to her thong became airborne and struck her in the eye as she was attempting to put on the garment, according to The Smoking Gun. The thong is called a “low-rise v-string” from their “Sexy Little Thing” line (pictured left). The injury has supposedly caused damage to her cornea, causing her to miss work and “will be affecting her the rest of her life.” Details, inside…

    Victoria's Secret Refunds: Immigrants Need Not Apply

    Victoria's Secret Refunds: Immigrants Need Not Apply

    July 2, 2007

    Reverend Billy Exorcises "Clear-Cutting Demons" From Victoria's Secret Cash Register

    Like some other activists, Billy and his gang are mad that Victoria’s Secret mails over a 1 million catalogs a day, 25% of the paper for which comes from the Great Boreal Forest in Canada, one of the world’s largest endangered forests, as reported by TIME in 2005.

    Nurse-In Planned at Victoria’s Secret

    Nurse-In Planned at Victoria’s Secret

    In protest of Victoria’s Secret employees acting like boobs, a national protest plans to whip out theirs.

    Victoria’s Las Vegas Secret… or Was it Victor’s?

    Victoria’s Las Vegas Secret… or Was it Victor’s?

    Not only do the rich have it better, they also write it better. Alex Kuczynki is some affluent broad “The Old Gray Lady” (New York Times) pays to scribe her mercantile extravaganzas. On her latest spree, on the advice of friends, she went to Vegas to partake of its wonderful lingerie purchasing opportunities.

    Victoria’s Secret to Customers: “Your Breasts Are Too Large To Shop Here”

    Victoria’s Secret to Customers: “Your Breasts Are Too Large To Shop Here”

    This just in. Victoria’s Secret is launching a systematic attack of intimidation, isolation and humiliation… on women with enormous cans.