Sigh, someone get a school counselor. It’s two years later and Verizon still hasn’t mastered this whole counting thing. The telecom now believes that selling a $29.99 charger for $29.99 somehow equals a 25% discount. It doesn’t. It equals no discount. Verizon’s board should try this with C.E.O. Ivan Seidenberg’s salary. Pay him the same, but tell him he’s getting a 25% raise for his exemplary counting skills. (Thanks to Justin!)
According to reader Greg, Verizon reps are still confused about the difference between .002 dollars and .002 cents.
Verizon’s intellectual property lawyers are demanding the removal of tshirts parodying their inability to tell the difference between .002 cents and .002 dollars. The legal beagles say in their letter [pdf]:
Considering their ability to convert cents to dollars, Verizon should have no trouble solving this equation.
George Vaccaro posted an open letter to Verizon after winning a public battle over his wireless bill, a fight that hinged on Verizon Wireless employee’s inability to tell the difference between .002 cents and .002 dollars.
Inside is the phone transcript of another user experiencing the same problem as George. Verizon told Peter he was to be charged .0015 cents per kilobyte for data usage. Instead, they charged him .0015 dollars.