Best Buy & All Major Wireless Providers Have Stopped Selling Note 7

Best Buy & All Major Wireless Providers Have Stopped Selling Note 7

Following last night’s news that Samsung had once again halted production on the Galaxy Note 7, all four of the nation’s major wireless provider, and its biggest electronics retailer, say they have all pulled the Note 7 from sale. [More]

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Verizon Customers Reporting Connection Issues With New iPhone7

When you purchase a brand new phone — say the iPhone 7 — you would expect to get the same or better service on your wireless network, right? Apparently not, at least for some Verizon Wireless customers who say their new iPhones are randomly losing their cellular connection in areas where service has not previously been a problem. [More]

Union Chief: Verizon Will Discipline, Possibly Fire, Techs Who Repair Copper Phone Lines

Union Chief: Verizon Will Discipline, Possibly Fire, Techs Who Repair Copper Phone Lines

As Americans continue to ditch wireline phone service in favor of wireless, and as wired voice lines are increasingly moving to fiberoptic networks or lines operated by cable companies, the telecom workers unions and some consumer advocacy groups have accused Verizon of allowing its old network to fall into disrepair. Recently, the head of a union representing thousands of Verizon employees testified that techs can get into trouble and possibly lose their jobs if they actually try to repair damaged copper lines. [More]

chrismar

NJ Regulators: Verizon Landline Service Has “Systemic Problems,” Fixes Are “Haphazard”

The state of Verizon landline service in New Jersey has been a sordid saga for several years now, with customers and mayors repeatedly claiming that the telecom behemoth is neglecting their needs. The latest act in this messy play now sees one state regulator all but begging another to do something already about the way Verizon leaves customers hanging with crappy service.

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Yahoo

Yahoo Facing Lawsuits, Senate Inquiry, Possibly Merger Issues After Massive Data Breach

Last week was pretty rough for Yahoo, which confirmed on Thursday that it suffered a major data breach affecting more than half a billion (yes, with a B) users. Now 500 million people with Yahoo accounts are trying to figure out what to do next… but they’re not the only ones. [More]

Mike Mozart

A Verizon Wireless employee has pleaded guilty to violating federal law by selling customer phone records and location data to a private investigator, starting at a measly $50 a month. [More]

Alec Taback

NYC Says Verizon Defaulted On Its Agreement To Make FiOS Available Citywide

Ask just about anyone in New York City what they think of Time Warner Cable and you’ll probably hear swear words that aren’t anatomically possible. The city hoped to improve things by opening up the market to competition from Verizon FiOS in 2008, but more than a year after an audit called out FiOS for apparently failing to live up to its obligation, the city says Verizon has defaulted on its agreement, meaning the company could face legal action. [More]

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PA Judge Fines Verizon $3,750 For Leaving Elderly Couple Hanging Without Phone Service

We’ll grant: landline telephones are not exactly the new hotness. Copper-wire service is, slowly, on its way out, and tends to be most preferred by older consumers. But just because millions of people have smartphones is no reason for any company to be jerks to senior citizens who do want to keep their legacy phone service, as Verizon is now paying for having done.

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Verizon Partners: Go90 A “Huge Dud,” “Far, Far Worse” Than Expected

Verizon Partners: Go90 A “Huge Dud,” “Far, Far Worse” Than Expected

Exactly one year ago, Verizon announced that it was jumping hard into the streaming-media biz, with a mobile-friendly service designed for the giant consumer base everyone apparently loves to hate, millennials. The company called it “go90,” helpfully reminding everyone that to watch TV on your phone, you need to turn it 90 degrees to the horizontal. But skeptics wondered: is this really going to, y’know, work? Will anyone watch? Will anyone care? And a year on, we seem to have our answer: nope. [More]

Robert Mooney

Space on your Android phone is for sale, if you’re a Verizon customer, and according to ad agency executives who have worked on such deals. Verizon activates an estimated 20 million new Android phones every year, so even a small amount per installation could add up for the mobile company, assuming that customers would tolerate it. Would they? [More]

T-Mobile Spent The Most On TV Ads Out Of All Major Carriers Last Month

T-Mobile Spent The Most On TV Ads Out Of All Major Carriers Last Month

If it seems like commercials for T-Mobile are everywhere, you aren’t wrong. Out of the four biggest mobile phone carriers, Big Magenta was the top spender on TV commercials in July, showing a spot for what the company called its “most epic deal ever” a total of 2,288 times on broadcast and cable TV. [More]

Ad Watchdog: Comcast Should Stop Claiming “Fastest Internet In America”

If you live in one of the many parts of the country served by Comcast, you’ve likely seen the company’s nearly endless ads claiming that its Xfinity broadband “delivers the fastest internet in America,” and the “fastest, most reliable in-home WiFi.” However, an ad industry watchdog group has asked Comcast to rein in its bragging. [More]

Eric Hauser

New Jersey Customers Complain To Utility Board For Hours About Crappy Verizon Service

In recent years, the relationship between Verizon and its legacy, copper-wire, landline-using customers in New Jersey has gotten… well, let’s politely call it “contentious.” Residents of the Garden State and the descendant of Ma Bell have found themselves at odds over everything from pricing to fiber rollout to disintegrating connections. So when the state gave those customers a chance to come out and have their say, well, they said a lot.

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Mike Mozart

Verizon Kind Of Wants To Be Your New Netflix, But With More Ads

If it feels like the media and technology worlds of late are constantly going through this weird, ebbing, flowing, overlapping process, well, you’re not wrong. Jumping into the fray most recently is Verizon, which not only has its own streaming service but also now wants to sell you on original content… that it can, of course, stuff with advertising for your eyeballs.

[More]

chrismar

Verizon Thinking About Maybe Expanding FiOS Again After All, Sort Of

Verizon has been very clear, repeatedly, that they are over this whole FiOS thing. They are happy with the service they provide and the footprint in which they provide it, and do not have expansion plans for the future. Oh, wait, though — except for that thing where now they actually totally do.

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Ray J./Morton Fox

Verizon Will Spend $4.8 Billion To Acquire Yahoo

Yahoo — home to all those email addresses you use for subscriptions you’d rather not have anyone else know about, and the Flickr account you probably haven’t updated since 2010 — will soon be under the same umbrella as former web 1.0 rival AOL, with Verizon agreeing to acquire the ancient online operation for $4.8 billion. [More]

HerArt She Loves

FCC To Phone Companies: Offer Free Robocall Blockers To Customers

Even though the Federal Communications Commission has repeatedly said that wireless and landline phone providers are allowed to offer robocall-blocking services to their customers, some carriers have continued to incorrectly insist — and provide misinformation to consumers — that they simply don’t have the authority to deploy this technology. In an effort to make things clear once and for all, FCC Chair Tom Wheeler has sent letters to these companies that there are no regulatory roadblocks stopping them from helping their customers stop annoying — often illegal — automated and prerecorded robocalls. [More]

Morton Fox

Report: Verizon Close To Finalizing $5B Deal To Buy Yahoo

Following three rounds of bidding from suitors across the board, Yahoo is reportedly ready to crown a victor in the auction of its core internet business. And rumor has it the winner is Verizon.  [More]