It happened: you took advantage of holiday season sales to buy yourself a new smartphone. Now it’s time to sell your old one or hand it down to a relative, but they use a different carrier. How do you make that happen? In some cases, you don’t have to do anything at all. [More]
You may remember that T-Mobile was the carrier that pushed the rest of the wireless industry into selling phones without traditional contracts, but with interest-free installment plans. Now, though, T-Mobile wants to take advantage of the publicity surrounding Google’s Pixel phone and… subsidize it for you. Sort of. [More]
Yahoo’s data breach affecting the accounts of half a billion customers will probably have an effect on its pending acquisition by Verizon, and that effect will be a “material” one that will affect how much Verizon pays. A Verizon executive explained at a technology conference today that the company still needs more information about the hack before tying the knot. [More]
We usually think of data as something that cycles monthly: your mobile bill comes once a month, and it has all your data charges on it. Bandwidth you use on the 1st is essentially interchangeable with bandwidth you use on the 15th or 30th. But Verizon is apparently tired of thinking monthly, and is now going a little shorter-term. As in, hourly. [More]
It sounds like Yahoo has some explaining to do if it wants Verizon to go ahead with the $4.8 billion deal to buy its internet business: Verizon says it’s inclined to declare the impact of the massive data breach that affected at least 500 million Yahoo users as a “material” event. [More]
For the second time in a month, Verizon has announced plans to cut its customer-facing staff. This time, the telecom giant is consolidating call centers nationwide, which means closures in five states and thousands of call center employees on the chopping block. [More]
When you purchase a brand new phone — say the iPhone 7 — you would expect to get the same or better service on your wireless network, right? Apparently not, at least for some Verizon Wireless customers who say their new iPhones are randomly losing their cellular connection in areas where service has not previously been a problem. [More]
The state of Verizon landline service in New Jersey has been a sordid saga for several years now, with customers and mayors repeatedly claiming that the telecom behemoth is neglecting their needs. The latest act in this messy play now sees one state regulator all but begging another to do something already about the way Verizon leaves customers hanging with crappy service.
A Verizon Wireless employee has pleaded guilty to violating federal law by selling customer phone records and location data to a private investigator, starting at a measly $50 a month. [More]
Ask just about anyone in New York City what they think of Time Warner Cable and you’ll probably hear swear words that aren’t anatomically possible. The city hoped to improve things by opening up the market to competition from Verizon FiOS in 2008, but more than a year after an audit called out FiOS for apparently failing to live up to its obligation, the city says Verizon has defaulted on its agreement, meaning the company could face legal action. [More]
We’ll grant: landline telephones are not exactly the new hotness. Copper-wire service is, slowly, on its way out, and tends to be most preferred by older consumers. But just because millions of people have smartphones is no reason for any company to be jerks to senior citizens who do want to keep their legacy phone service, as Verizon is now paying for having done.
Exactly one year ago, Verizon announced that it was jumping hard into the streaming-media biz, with a mobile-friendly service designed for the giant consumer base everyone apparently loves to hate, millennials. The company called it “go90,” helpfully reminding everyone that to watch TV on your phone, you need to turn it 90 degrees to the horizontal. But skeptics wondered: is this really going to, y’know, work? Will anyone watch? Will anyone care? And a year on, we seem to have our answer: nope. [More]
Space on your Android phone is for sale, if you’re a Verizon customer, and according to ad agency executives who have worked on such deals. Verizon activates an estimated 20 million new Android phones every year, so even a small amount per installation could add up for the mobile company, assuming that customers would tolerate it. Would they? [More]