Verizon has been very clear, repeatedly, that they are over this whole FiOS thing. They are happy with the service they provide and the footprint in which they provide it, and do not have expansion plans for the future. Oh, wait, though — except for that thing where now they actually totally do. [More]
Yahoo — home to all those email addresses you use for subscriptions you’d rather not have anyone else know about, and the Flickr account you probably haven’t updated since 2010 — will soon be under the same umbrella as former web 1.0 rival AOL, with Verizon agreeing to acquire the ancient online operation for $4.8 billion. [More]
Even though the Federal Communications Commission has repeatedly said that wireless and landline phone providers are allowed to offer robocall-blocking services to their customers, some carriers have continued to incorrectly insist — and provide misinformation to consumers — that they simply don’t have the authority to deploy this technology. In an effort to make things clear once and for all, FCC Chair Tom Wheeler has sent letters to these companies that there are no regulatory roadblocks stopping them from helping their customers stop annoying — often illegal — automated and prerecorded robocalls. [More]
Between search engines, listings sites, and the fact that fewer and fewer people have traditional landline phones, the ol’ phone book is becoming increasingly irrelevant for many (but not all) people. So it makes sense that Verizon is largely doing away with the bulky tomes — at least in New York state.
Verizon may not have unveiled anything big on July 1st, but according to the rumor mill and the ever-popular “source familiar with the situation,” they’re still planning big things in July. Those plans include increasing the data cap on all of their wireless plans… but at a cost. [More]
Remember back when candy bar phones and flip phones were the hot new thing, and all the wireless providers jumped into the fray trying to offer you rollover minutes to come sign up with them? Well, if the rumor mill is to be believed, we might all be climbing on board the rollover train again… this time, in the data era. [More]
Following Comcast Complaints, Ad Watchdog Says Verizon Should Revise Its “#1 In Internet Speed” Claims
Which broadband company has the blah blah blah fastest blah blah? Virtually all of them claim to be the best and speediest, using various surveys and statistics to justify their numbers, and subtly couching their boasts in language that best suits their goal. However, a private ad industry watchdog says that Comcast has a justifiable gripe about the way Verizon has advertised FiOS internet speeds. [More]
For years, he was the face of Verizon Wireless, popping up in TV and print ads with his “Can you hear me now?” catchphrase. Then, like all commercial fads, this pitchman’s familiar face faded from public view… only to be dusted off and trotted out as a shill for Sprint.
Supporters of internet data caps want to have things both ways: admitting that the monthly usage limits have nothing to do with congestion, while simultaneously arguing that those who use the most should pay more (but not that those who use the least should get any discount). Thus it’s refreshing that one broadband exec both acknowledged the congestion myth and said his company has no intention of instituting caps… at least for now. [More]
We’ve spent a few months looking at why cable and internet bills are so confusing, and where all the fees come from. But if there’s one bill in our virtual mailboxes that’s even more bloated and byzantine than pay-TV bills, it’s wireless bills. Hundreds of millions of us get them, but odds are that most of us don’t understand every fee, tax, or surcharge we pay. So now it’s the mobile industry’s turn under our microscope. Up first: Verizon Wireless. [More]
After more than six weeks, thousands of striking Verizon workers may be heading back to work soon. According to Labor Secretary Thomas Perez, the telecom giant and union leaders have reached an agreement in principle. [More]
One might think that if a company wants to have a conversation with their customers, once they’ve got them on the phone they’d stay on the line long enough to actually talk to them. But that wasn’t the case for one Consumerist reader, who said a Verizon rep hung up on him when informed that the customer would be recording their call. [More]
The city of Philadelphia gave Verizon until Feb. 25 to complete a seven-year agreement to bring FiOS service to all residents. While the company says it completed the job, the city is double checking the status by enlisting the help of those living within its borders. [More]